eBay

Chargeback

Last night I received an unauthorised chargeback... I have uploaded my invoice from the freight company showing item was sent to the buyers delivery address as per paypal payment, the delivery tracking details showing the date delivered, buyers name ...

Temporary Exemption of Blocked Buyers

We have a block set on our stores to block buyers with 2 or more non-payment strikes in 6-months. Reasonably lenient I thought.Yesterday we received a message from a buyer who had been blocked for too many strikes.She pleaded with us to unblock her a...

I sold an item and now it's been returned to me by Aust Post marked 'Not Known'

Almost a month ago I sold an item under my selling i.d, the buyer paid quickly and I sent it the following day.On friday it turned up in my mail with 'RTS Not Known' written on the package. I checked the address details on paypal and ebay and I sent ...

Is scalping illegal on ebay ?

3 listings for $36 family tickets being sold for $100 each by premhz to the Lego exhibition Brickvention in January 2014. Tickets are still available for this event and any child under 3 is free. Adults are $12 and kids 4-14 $6 190985736858I am sure ...

Need help with this paypal appeal!! PLS

Hi Guys About 1.5 months ago someone bought 50 small items from our store, who unfortunatly turns out to be a scumbag scammer. With some absolutely silly reasons, he opened a dispute, then to a claim, we had no choice but request all items to be retu...

How do I slash an items price and offer it at a discounted price

I want to discount my items by 20% but I can't find how to do this. Can anyone help me please?

have the WALKING DEAD invaded ebay call centres?

click on Buisness, then postal supplies, then stamps.usually about 30 items but now over 400.why?because 1 U.S. seller has listed about 400 items none of which are stamps - some are stamp pads, or ink [still wrong catergory] others are colouring in b...

NEG FB Left In error

A buyer bought 2x items from us.On one they left POS FB and the otehr NEG FB.On their NEG their comment says "Great to deal with very fast postage" so I believe it has been an error on their part.I have contacted the buyer asking them to revise the F...

someone wants to return an item

Hi i have sold a new beach top to someone that only lives a few blocks away from me. She wanted to get it posted which to me is a waste of $7. It has been over 2 weeks and today i get a message that she is unhappy as the beach top even though its a s...

error in description box

When I go to the description when creating a listing I no longer have the options above the description box to add inserts or change text etc, anybody else had that problem and know how to fix?

How do I send a buyer my paypal address if I had the wrong one on the listing?

I had an old no longer existing paypal on my listing by mistake, but now I can't send the new paypal address to the buyer due not being allowed sending email addresses thru ebay messages. What should I do?

my buyer has not paid a deposit and wants me to hold the item for a week

Why does EBAY make it so hard to list something as PICK UP ONLY?

Talk about trouble getting something listed to PICK UP ONLY. I was selling something that was going to cost way too much and be very difficult to post so I wanted to selling on a Pick up only Basis. Ebay has done nothing to help and all it did was pu...