eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: April 2025

Stay ahead of the curve by diving into our latest updates.

Play Pause

Forum Posts

Start a conversation

Unpaid item, item never sent, now buyer says its broken

HiI sold two items to the same buyer. The buyer never paid so I opened a UPI and claimed the FVF. I never sent the items, they are still here with me.Today I get an email from the buyer informing me that he has received his items and they are both br...

Opinion on refunds

What's the general consensus on offering refunds for items missing in the post. The item was posted 3 weeks ago along with approx 30 other items and one item hasn't been received. I said that if it hadn't been received by last Friday I'd offer a refu...

Is anyone else currentlyhaving trouble trying to list an item?

Hi everyone, This is the first time I have used this discussion forum to ask a question (and I've been here a few years)!Anyway, I am attempting to list another item, as per usual, so I hit the sell feature which takes me to the 'choose category' sec...

Postage Options

I'm in Western Australia and I've been using the BX4 flatrate boxes for anything that fits because it's cheaper when posted to the Eastern States. I set the postage to Flat at a cost of $17.45 ($15.05 for postage and $2.40 for the box). I just had a ...

Unpaid item case closed, but buyer had paid for item,

Hi, I have a bit of a problem. Sold and item and thought the lady did not pay. But long story short, she did but under a different surname so didn't match the payment. I opened a dispute and then closed it, giving her a strike. Question is, how can I...

Big increase in buyers not paying..

I realise sometimes this happens but lately I have noted a big increase in the number of buyers just not paying and I have to open cases, then all is lost, also ignoring my courtesy reminder emails, so don't know if I should offer to 2nd highest bidd...

unpaid item cases

why is a ebay user still aloud to buy when he has 20 odd unpaid item cases open

Postage

I am setting up a small business selling kids bikes (4kg). My first batch will be arriving soon and wanted some advice on postage to Australia. The box is too big (only just) for auspost flat rate and my competitors seem to be between $15-$20 which i...

Detailed Seller Ratings

Hi all, I am assuming that this has been discussed before but here goes. I was recently informed that I lost my top-rated seller status due to a couple of low DSR. This annoys me, as there is no way to challenge this despite being at 100% positive fe...

Click and send working yet??

Can anyone tell me if click and send is working yet or is there a time frame it will come back on line. I cant get into it.

User avatar by • Community Member
  • 314 Views
  • 5 replies
  • 0 Helpful

buyer threatening with CTTT

Hi all, I sold a tablet afew weeks ago which im having problems with the buyer and are now threatening to go to the CTTT. What happened was a mistake was made on the warranty remaining of the item id sold. Id been told I had 14 months remainig, turne...

User avatar by • Community Member
  • 1685 Views
  • 17 replies
  • 0 Helpful

Listing Analytics

Is anyone having a problem? I keep getting the message saying that my session has expired and I have to refresh the page. I have cleared my browser history - made no difference. Any help would be appreciated

User avatar by • Community Member
  • 212 Views
  • 0 replies
  • 0 Helpful
Labels

Featured Posts

Top