Selling

Payment and collection period

when someone buys and item from you, is period for collection 7 days from date of purchase?

Non-responsive buyer - when to refund and move on?

I sold an item well over 48 hrs ago. The buyer paid pretty much immediately, but I've tried contacting him twice since then to confirm shipping details abd haven't had a response. Am I able to refund his payment and relist the item? If so how long do...

Seller don't have Negative or Natural feedback for buyer ?

Seller don't have Negative or Natural feedback for buyer ?And I am the recent victim who receievd negative feedback from buyer where he/she bid on item from interstate where buyer state that only pick'p and then forced me to go to post to drop the pa...

Problems with a customer - what to do?

Hi everyone, im currently having some issues with a customer who purchase one of my gaming products. Basically the item memory for a n64 console. I have been selling these for quite some time now, and have had the occasional faulty one in which i alw...

Adivce on how to save money on postage costs for eBay sellers, please? :)

Hi guys, I am new to eBay selling and still trying to figure out how this eBay business works I want to learn how sellers save money on the cost in terms of shipping clothes, shoes or bags. I normally just give flat rate and purchase prepaid satchel ...

I have an Australian buyer who cant pay an invoice and is getting the message "cant send to your cou

I have an Australian buyer who cant pay an invoice and is getting the message "cant send to your country" I haven't made any limitations to countries that i sell to in particular Australia! Why would this be the case? Haven't had any issues with othe...

PayPal fees

Discussion forum.

How did someone get a Top Seller badge with only 73 small sales in 12 months?

I don't understand how a seller was awarded Top Seller badge for 73 very small sales in 12 months. Their review number is 67. I thought you had to have minimum sales dollars and minimum monthly transactions. Makes me doubt the validity of top sellers

Paypal dispute?

Hi there,I'm a new seller and so far have only sold $150 of items. I just checked my paypal and realised there is a dispute already.It was opened on the day the buyer bought the item / day before I shipped it.It just says - --------------------------...

why do we need permission to sell world wide what is this permission all about

My husband and I put up adds to sell world wide thes where only stamps but it kept coming back tell us that we needed some permission to sell world wide , what is this all about as we did not understand this permission certificate

Resolved! I am have been trying to change my listing to worldwide but the policy thing won't let me

Hello, I listed an item last night and thought it was going worldwide. When I checked it thismorning I found it wasn't. I tried to change it but this new policy thing won't let me. Do you know how I can? thanks

What can be done if I find another seller on eBay using my pictures?

How do I get a response from Ebay about another seller who is using my photo (which has been cropped to take off my user name) to promote her items which are NOT the same standard as mine. The photo is clearly in her listings, she has 5 listings that...

If a customer has bid on my item by accident and needs to cancel the bid how can I do this?

A customer tried to bid $99. on my items not seeing that the starting cost was $ 250 which when he placed the bid it automatically updated it to $250. He is now asking me to cancel the bid. how can I do this. Thanks in advance

Buyer has not paid, sale two weeks ago

Is the sale considered cancelled if the buyer has not paid after two weeks? He called once over a week ago, said he would pick up but never called again and never paid. I need to get rid of the item as it is a big appliance and I am moving! Other buy...

I have been contacted for a refund as the buyer thinks the item is fake!

I sold a girls Fred Bare coat (NWOT). It was listed as such with photos and accompanying description. Buyer received item and contacted me to say they thought it was a fake and they want their money back. I can guarantee items authenticity but cannot...

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