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Item not received

Having sold a couple of items to the same buyer, she requested combined postage as she was not willing to pay for 2 x 500g satchels. Of course the items were overweight for 1 bag, so I packaged the items together in a bubble wrap bag and saved her al...

Resolved! Cancellation Request - 8th Day

I understand that a buyer has 7 days to respond. However the option to recoup FVFs if no response is actually on the 8th day. Is this from 12:01am or exactly the 8th day time wise that the case was openned? Example: Dispute openned 22nd August 1pm, o...

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Resolved! did not pay for 5 auctions until DNP process started

I have had an ebayer bid on 5 auctions, he did not answer any messages, he refused to pay until the DNP process was complete. I have trawled his feedback, it makes intersting reading! I know leaving false positives is not allowed, but can he leave me...

why can't i revise my item

Hi. I'm trying to revise my item (I must've accidentally listed it as pick up only, but I want to add postage options) but when I try I just keep getting redirected to the previous page I was on. Why can't I revise it? It's very frustrating!

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In a negative feedback, buyer claimed it was a wrongly zoned blu-ray. Didn't even contact for refund

Buyer left negative feedback with the comment "could have told me it wasn't compatible region for australia before i bought it". Didn't even contact me first to refund or replace the blu-ray. It was bought by an Australian and blu-ray was made in and...

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  • 8 replies
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Temando not syncing with Ebay today ??

Hi all Anyone else use Temando ? It is not syncing ANYTHING from Ebay today, having to manually put in all the details for each consignment Anyone else having the same problem ? Thanks !

Unpaid item, item never sent, now buyer says its broken

HiI sold two items to the same buyer. The buyer never paid so I opened a UPI and claimed the FVF. I never sent the items, they are still here with me.Today I get an email from the buyer informing me that he has received his items and they are both br...

Opinion on refunds

What's the general consensus on offering refunds for items missing in the post. The item was posted 3 weeks ago along with approx 30 other items and one item hasn't been received. I said that if it hadn't been received by last Friday I'd offer a refu...

Is anyone else currentlyhaving trouble trying to list an item?

Hi everyone, This is the first time I have used this discussion forum to ask a question (and I've been here a few years)!Anyway, I am attempting to list another item, as per usual, so I hit the sell feature which takes me to the 'choose category' sec...