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eBay.com.au Intermittent Site Issues

"As highlighted in earlier posts: Late on Friday afternoon (AEST) eBay.com.au experienced a number of access issues following routine maintenance to the site. We can confirm that as of 8.00am AEST all issues were resolved and the site was returned to...

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Announcement Update - 24/08/2013

"As announced: Late on Friday afternoon (AEST) eBay.com.au experienced a number of site access issues following routine maintenance to the site. We are now able to confirm that as of 8.00am AEST the site has been restored to full functionality. Our t...

User avatar by Community Manager Community Manager
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Announcement - 23/08/2013

ebay.com.au is experiencing intermittent issues following complications during routine maintenance. We are working to resolve the matter promptly and regret any inconvenience.

User avatar by Community Manager Community Manager
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Non-responsive buyer - when to refund and move on?

I sold an item well over 48 hrs ago. The buyer paid pretty much immediately, but I've tried contacting him twice since then to confirm shipping details abd haven't had a response. Am I able to refund his payment and relist the item? If so how long do...

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Seller don't have Negative or Natural feedback for buyer ?

Seller don't have Negative or Natural feedback for buyer ?And I am the recent victim who receievd negative feedback from buyer where he/she bid on item from interstate where buyer state that only pick'p and then forced me to go to post to drop the pa...

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Problems with a customer - what to do?

Hi everyone, im currently having some issues with a customer who purchase one of my gaming products. Basically the item memory for a n64 console. I have been selling these for quite some time now, and have had the occasional faulty one in which i alw...

I have an Australian buyer who cant pay an invoice and is getting the message "cant send to your cou

I have an Australian buyer who cant pay an invoice and is getting the message "cant send to your country" I haven't made any limitations to countries that i sell to in particular Australia! Why would this be the case? Haven't had any issues with othe...

PayPal fees

Discussion forum.

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Paypal dispute?

Hi there,I'm a new seller and so far have only sold $150 of items. I just checked my paypal and realised there is a dispute already.It was opened on the day the buyer bought the item / day before I shipped it.It just says - --------------------------...