Selling

Loss of exposure to potential buyers due to eBay delay in listing

Got a bit crabby today. I listed an item at 3.27PM (as eBay have told me). Having a look it said I had 2 views (already!!??) Typed in my listing heading and couldn't find it. Got onto the 'chat' people and was told it would take up to 12 hours for my...

Feedback

I recently sold some Brand New Converse skate shoes. The buyer has left feedback saying that the shoes were ok, not a size 8, very small and her fault for not checking measurements. The shoes were definitely a size 8 they are marked a size 8, and I b...

Ebay purchases/payment policy

I have just been informed (after my listings were removed) by ebay that I must accept any form of payment that the buyer wishes to use and that includes any sale that is a pickup/collect.II am not allowed to stipulate in my listing cash only on picku...

Multi-choice listings okay?

I'm thinking of trying something new, but can't quite work out if this is allowed or not: At certain times of the year, I sell collectable plant seeds, with lots of listings at $4 - $5 each packet. I'm finding that I am churning through my 30 listing...

Negative comments with the + sign

Hi I need to ask what is a seller to do if a bidder has bid on an item and they have 4 negative comments but it has the plus sign next to each one, I have changed buyer requirements and I'm not sure what else to do, I don't want this person to be was...

Australia Post's new 'postage calculator' online today

I went to calculate my postage today on outgoing parcels. Sometimes I make my own satchels and sometimes it's cheaper to use the pre-paid satchels - depends on the destination. I was able to compare the cost on their 'Calculate Postage' page.It would...

Slow sales? ... i think i now know why...

Is eBay submitting to Google wrong item pages ? or is that just a cynical use of my product pages to attract customers from Google and then send them to shop with "premium sellers"? You'd be the judge of that... 1) Searched Google today for "1n4001 M...

OPENING A NEW EBAY STORE THROUGH A TRUST STRUCTURE

I am looking for direction in opening a new ebay store. I am an existing eBay customer buyer/seller through a personal account in my own name and have taken the plunge to register a business through a family trust structure that I have. Ideally I wou...

Any protection from an eBayer that has only ever left negative feedback?

I had an order last week from someone overseas and only after a few days they are threatening with negative feedback because they have not received their item. He is a new member from last month but looking at their feedback history they have only ev...

Is this eBay listing too confusing?

After some honest feedback. I have just received negative feedback for this item: http://www.ebay.com.au/itm/REMINERALIZATION-GEL-Teeth-Whitening-Remineralisation-/330819619061 Saying "1 gel only, expected th image of 4". These pictures are all I hav...

Pant sizing, esp leg length

How is the best way to get it out to sellers to put the leg length in the item. I now tend to not even attempt to contact the seller if they dont have the measurement details in the description. Any thoughts? I would probably buy pants if they had th...

Can't List and Relist Items - BUT I AM PAYPAL VERIFIED!

Hi All I had one item I was unable to list and also a relist fell over because the system stated that I was "not PayPal verified". PayPal says I am and have been Verified status for years. So in frustration I stupidly asked eBay Support and they told...

How I do protect myself against a chargeback? - Buyer claiming item faulty

Okay I need the big guns here to come out and help! I thought I did absolutely everything I could to protect myself...sold an expensive piece of electronic equipment that copies VHS to DVD (allows people to convert their old VHS to digital format). S...

Aaaarrrrrggggghhhhh....... Someone bought my listing

Hi Yesterday after some negotiations with a buyer I listed some books that she had been looking for. The title said 'listing for blah blah' and then the name of the book. Someone, other than the specific buyer bought them!!! I heard all the bells and...

HELP!Sold item for first time. Buyer has item and still hasn't paid for it.

So here's my story, I was going to upgrade my phone so I figured I would sell my old phone on eBay. I posted it on here, it was an iPhone 4 32gb factory unlocked for $330. When I checked the next day how it was going someone already bought it. I then...

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