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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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What would you do?

Hi all, I am posting under this account because I don't want to "out" my buyer. Here's my issue. I sold an item recently which was a pair of bulky sculptures. Each weighs 1.9kg and measure approximately 45cm high (each). Due to their dimensions, I cl...

wrong email or postal addresses

Can someone please explain ebay's policies on buyers having wrong email and/or postal addresses and the non delivery of items because of this. Who is responsible and how far do I need to go to help a customer, especially one that complains they have ...

(Printer) Scanner question

I did a heap of scans to insert pictures in my ebay listings but discovered they can't be used because the file size must be less than 7MB. The file size in my scanner produces 23.70:O Can someone tell us how to adjust this for ebay use? Thanks

User avatar by • Community Member
  • 560 Views
  • 22 replies
  • 0 Helpful

sell one or two?

I have 2 old Australian vases from Tasmania, circa 1930's They are identical so I was wondering if I should sell them as a pair or separately. All suggestions welcome, John

User avatar by • Community Member
  • 317 Views
  • 7 replies
  • 0 Helpful

Schedule Start Time

As I understood it, Schedule Start Times were supposed to be free when the new fee structure came in. Mine are still 40c each. I'm a featured store owner. Am I missing something?

User avatar by • Community Member
  • 1278 Views
  • 19 replies
  • 0 Helpful

Amending returns policy - can I do all listings together.

Hi, I have about 15 listings that I need to change my returns policy on. They are all in the same store category. Is there anyway that I can do it as a bulk lot without having to go into each one individually and manually adjust? I'm lazy TIA.

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  • 277 Views
  • 2 replies
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feedback forum

why hasn't someone setup a feedback forum where you can advise of buyers or sellers doing the wrong thing, yes, I know, it would have to be off ebay

User avatar by • Community Member
  • 1236 Views
  • 7 replies
  • 0 Helpful

Australia Post new satchels labels not sticking

Is anyone having trouble with the new satchels? Twice I have had to camp out at the post box waiting for the postie so I can re put a label on a satchel! I stick on the label and I can peel it off easily, now I have to sticky tape down the sticky lab...

When a buyer orders big and does not pay ....

Hi was wondering if anyone can answer this for me i had a buyer purchase 21 items of me at the buy it now price on the 17th may today is the 2nd June and due to many attempts payment still has not been made i have now since opened a dispute on all 21...

Ebay Cancelled my Selling Account Indefinately

Ebay has cancelled my seller account under the assumption I was selling "Fake" Blu ray's. Even though I have proved to them by way of supplier receipts they still will not re-instate my account. I have called ebay and they will not put me through to ...

Pay pal refunds before item received

I thought with refunds, paypal waited for me to tell them the item was received? They told me it was received and refunded straight away. Is this normal?

Turbo Lister 2

Hi I had Turbo Lister 1 installed and had issues with uploading old listings so I did a customer support call and I was advised to uninstall the version I had and reinstall Turbo lister 2 which I did but now I get the error: The version of turbo List...

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