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Forum Posts

Has Australia Post lost the plot?

I have been having a lot of trouble getting answers to questions about the new pricing structure which starts on Monday. I just rang the Aust Post Business Line and was told "we cannot discuss the price changes or increases because they may change be...

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  • 1705 Views
  • 37 replies
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Shops

If you have a shop on ebay, does that make you a retailer? I had a shop tell me they don't assist or honour warranty's because they aren't a retailer......they sell massive amounts of gear....I would have presumed they are a retailer?

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  • 213 Views
  • 2 replies
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30 free listings a month?

last month i listed 30 freebies around the middle of the month does the freebies start at the begining of each month or on the date/day of the previous month you last listed? say for instance if i started the freebies last month on the tenth does tha...

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  • 162 Views
  • 2 replies
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Chargeback

Has anyone ever won a chargeback? How long did it take? What did you have to do to win? Was it an Australian buyer or OS buyer?

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  • 267 Views
  • 6 replies
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alternative to Aus. Post

Hi, the best way to get the message across to AP regarding their price increase is to go elsewhere, what is the best alternative to them if any? Also is their eparcel product any better,cheaper?

feedback

Hi a friend of mine has just started on ebay and so have I. I have not had a problem but my friend has and will not write herself as she says things might get worse!!! Here is the story, she sold an item she considered in very good condition, she has...

Buyer payed but havn't picked up in 2 months

Hoping to have some advice about an ebayer who bought my very large item back in feb, payed paypal straight away. On checking order details found out she lives many hours away. My listing stated local pickup only but gave her benefit of the doubt tha...

Accidentally listed item in two categories

I accidentally listed an item in two categories (forgot when I listed a new item). One of the categories is not relevant to the item so I wish to remove it. But the system will not let me. I have tried every alternative way of doing it, but cannot ge...

Discounts for Buy Now items

Hi, a buyer asked me f I would give her a discount if she ordered multiple items, so I agreed. She placed the order then I tried to adjust the price on the invoice by adding a discount. It wouldn't let me. it says I need to enter a discount of $0.00 ...

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  • 217 Views
  • 5 replies
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AUSTRALIA POST FLAT RATE INCREASE - UNFAIR

I would love to hear Australia Posts' justification for increasing Ebay Flat Rate Parcels for 500g by approx. 15% and 3kg by just over 10%. By any standards these increases are very high by percentage rate.

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  • 348 Views
  • 3 replies
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Just To Add To All The Fun (C&S Changes)

I've just received an email about changes to Click & Send products and pricing. http://auspost.com.au/pdfs/click-and-send-update-19-march-2013.pdf The link for the new prices goes to the same info announced recently about all the new domestic prices ...

Run of troublesome sellers

Obviously the planets are misaligned for selling on eBay today. Got up and opened up my mail, and I have 1 sale, and 4 customer service queries. The "winners"? One lady who moved, didn't change her address and now wants me to ship another one to her ...