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Frist negtive from buyer!! Before contacting me frist

I am shocked a buyer just goes leaves negtive feedback says damaged in mail & It was Registered mail!!! I am really annoyed of as no contact at all from buyer to let me know of the problem so had no knowledge nor any chance to reslove the problem Why...

User avatar by • Community Member
  • 782 Views
  • 21 replies
  • 0 Helpful

Click & Send Express Post Satchels

Hi All, I received complimentry C&S express post stachels as many other sellers did. Does anyone know when we can start using them? There still doesn't seem to be any information on the C&S website. Thanks in advance polly

User avatar by • Community Member
  • 211 Views
  • 1 replies
  • 0 Helpful

Seeking Advise Please

Hi guys, I sold a small priced item on 31/3, buyer paid the same day. I organised postage through C&S on the same day as well and it was placed in the box the following day. Tracking number was automatically added to the order. I checked via the AP w...

User avatar by • Community Member
  • 729 Views
  • 27 replies
  • 0 Helpful

How to cope with Mass Sales

So I am a hobby user of eBay. At most I may deal with 5 sales for a day, And thats busy! Soon I will be selling 50 items, And I excpect them to be sold over 2-3 days. How do you keep track of each item? How do you know when each item has been package...

User avatar by • Community Member
  • 637 Views
  • 13 replies
  • 0 Helpful

Buyers not paying.

Hi everyone, I'm a new eBay seller and having a ball. However I have just encountered my very first buyer who hasn't paid as yet. It's been 4 days so I've opened a case. Is this the right thing to do ? She has not responded to any contact from me and...

User avatar by • Community Member
  • 298 Views
  • 6 replies
  • 0 Helpful

is this allowed??

14kt Solid White Gold 2.00 Carat Engagement And Wedding Ring Set read the details - seller is saying it's not really for sale 'do not bid' as she hasn't got any yet....

We do WE get judged on postage costs??

In the star ratings, the last question is 'How reasonable were the shipping and handling charges?' Well, isn't that a matter to take up with AUSTRALIA POST?! Ebay sellers really have no power of what AP wants to charge. And I have never come across a...

Express Post delivered to wrong address

Hi, I posted an item yesterday and it was delivered today, yay for great service, or so I thought... It was sent express post and I logged on to have a look at the online tracking and it's showing up as being delivered to a suburb 100+km away from th...

User avatar by • Community Member
  • 4898 Views
  • 18 replies
  • 0 Helpful

Click and Send Delivery Instructions

Just putting through a label today, and there's only two options for delivery instructions?!?! There used to be heaps. There's only two options now, None, and leave somewhere secure out of the weather. What happened to leave a card if premises unatte...

User avatar by • Not applicable
  • 2046 Views
  • 17 replies
  • 0 Helpful

Returns policy required. What about insurance policy?

Ebay now requires all sellers to put a returns policy on their listing. It seems to me, even more than a returns policy, is a requirement to state one's policy on what happens if a parcel is lost in transit. All very well for paypal to say that all a...

User avatar by • Community Member
  • 168 Views
  • 1 replies
  • 0 Helpful
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