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Click and send tracking says delivered but not received?

Hope somebody can give me a quick answer. Buyer paid by bank deposit, sent item via click and send, buyer claims not received even though tracking says delivered. I can chase it up with austpost, but if no joy am I still protected by sending by click...

Buyer renegs due to non payers

So for some reason I had my doubts about the winning bidder due to her asking for a buy it now price and me responding and then no further communication prior to her deciding to bid. She wins the auction and then no payment for 5 days, I open a dispu...

Cancel Transaction case

Hello, I recently opened a Cancel Transaction case so that I could re-list and the buyer could pay the correct amount in the new listing. Well, they ended up just paying the initial amount and I refunded the rest without the need for a new listing. T...

Just having a feedback whinge sorry...

Hi all.... Feedback whinge here.. got a neutral because I didn't answer someone's email immediately, that day! I was busy - I work night shift...like 5 of them in a row...and I missed a day and didn't answer 1 emails/ qstn from a buyer. Uuurrrggghhh....

Click&send tracking

I have won PP dispute for the cooker; sent it back to the address provided on Monday with C&S signature required. When I go to AP tracking site it shows that I printed the label on 3rdMarch and then it only shows as MANIFESTED; no date, no place, not...

Item Lost in the Post. Do I refund buyer?

Hi all, My buyer is intimating that I never posted her item. Because it was sent Standard Postage, I can't even give her a tracking number. What do others do in these cases? It has happened to me several times now and one even went into dispute via P...

emails from ebay and paypal

Is anyone else experiencing delays in emails comming from ebay and paypal when items are sold and payment made? Some are comming through as normal but most are being delayed by more than 3 hours. Also when I created 2 new listings yesterday I got the...

Selling

I have one bidder bidding on 7 of my 12 items. Is this normal. I have never seen it before. I have sent them a question but no response. Wow what a mess

User avatar by • Community Member
  • 349 Views
  • 17 replies
  • 0 Helpful

approaching 1000

been given a beating in relation to negs and neutrals etc since I got someone to do the listings for me, my fault, I accept all blame for it, I am slowly fixing the problems Sales were great in Jan, but down in Feb hoping Mar is good too Should hit t...

User avatar by • Community Member
  • 277 Views
  • 14 replies
  • 0 Helpful

need help

Hi thanks for reading I am confused I was selling my pre loved pre owned family's clothing some are brand names ebay have said i cannot sell them with out certicate of authenticity or receipt of purchase how do you prove this when the clothing is 12 ...

recently got a neutral for charging too much postage

Hi there, I recently received a neutral with the comment 'Postage a bit costly', we only charge 50 cents handling which are obliged to do to cover some of the costs. I told them to blame Australia Post. I had a look at this persons feedback left for ...

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