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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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is this a bit harsh? email to dim buyer

This buyer didn't respond to any emails I sent where I was explaining the problem I was having and this morning sent me another email .. get this...on the tail of one of the ones I sent her telling her that her item will be posted Sat or Mon!!!! I'm ...

User avatar by • Community Member
  • 744 Views
  • 14 replies
  • 0 Helpful

Buyer Addresses Removed From End Of Auction Email

I note that my end-of-auction emails tonight no longer include the buyer's registered address, which is usually the address that the item is to be posted to, and not even including their country. Does anyone know whether this is a temporary glitch, o...

NEGATIVE FEEDBACK THREAT

Buyer leaves Negative Feedback after recieving refund, Buyers Email says he never recieved his item and will make claim on PayPal and leave negative Feedback, his claim was approved and his threat to leave negative feedback was applied. I sent 2 Requ...

Why Oh Why Oh Why?

Why do people buy and never pay? I just do not understand! I'm fine and always helpful when I get a message saying they do not want the item anymore or sorry but I just can't afford it......But the never pay and never get in contact?

User avatar by • Community Member
  • 172 Views
  • 3 replies
  • 0 Helpful

Sales

Hi all......So I was considering closing my store dues to the increase in fees and slow sales. I'm now enjoying a great week with sales up! I'm wondering if a lot of people have closed stores and that could be a reason?

User avatar by • Community Member
  • 188 Views
  • 4 replies
  • 0 Helpful

Attaching photos

I see that ebay have now added an attach photos button when buyers ask questions. 1 good change that happened over night. Oh make that 2. At least we can now also view more then just the post we hit reply on.

User avatar by • Community Member
  • 358 Views
  • 9 replies
  • 0 Helpful

buyer hasnt completed checkout ??

Sorry silly question. Recently made a sale from a repeat buyer yay! She paid promptly the first time, but this time i still havent recieved payment. Then i noticed the sale has not been completed. Could she have made a mistake during checkout and not...

Learning More about Antiques

Hi, I have been collecting Ceramics for a year now and I am REALLY HOOKED:) But I would love to learn more about them and any other Antique. I have searched online for Courses but cannot find any. I don't know anyone in the Antique Business, so I tho...

User avatar by • Community Member
  • 268 Views
  • 7 replies
  • 0 Helpful

Handling time required

when I try to review an item for sale I keep getting a message handling time required. What does this mean I have entered all fields.

User avatar by • Community Member
  • 180 Views
  • 2 replies
  • 0 Helpful

NEW FEATURES! Coupons & Credits B-)

Sellers- Got you all excited down there didn't I? It's a new feature on my external store. Unfortunately not on eBay. I'm sure this has been mentioned many times before, however, I thought I'd bring it back. I've found that many buyers are happy to k...

User avatar by • Community Member
  • 140 Views
  • 1 replies
  • 0 Helpful

HELP!!

Hi - new to selling on ebay & I've just gone through the process of listing all the details of my item & am now at the "confirm your identity by phone", I've entered my phone details (mobile phone) & when I receive the call the automated voice tells ...

User avatar by • Community Member
  • 209 Views
  • 6 replies
  • 0 Helpful

Alternative to paypal

Hello everyone, here's a question for you all. I have been using my mother in laws paypal account, then last week they restricted her account and have decided that she can no longer have a paypal account for reasons that have nothing to do with her o...

User avatar by • Community Member
  • 811 Views
  • 8 replies
  • 0 Helpful

Selling

Each time i try and post and item to sell ebay automatically signs out this has been happening for 2-3 days now. but if i do anything else on the website it never logs out why???? and how do i resolve this problem??

User avatar by • Community Member
  • 159 Views
  • 4 replies
  • 0 Helpful

Grrr my first incident rg postage

So this was bound to happen i guess. If anyone had read my posts on how i was trying to send some of my smaller items as a large letter. Well today I got a message that one of my buyers had recieved the item but had to pay 6.90 postage at their local...

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