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Feedback ratings

In detailed feedback ratings you have 'Criteria', 'Average Rating' and 'Number of Ratings'. What does it mean when the numbers are eg:- 82, 84, 82 & 81 and not all the same?

User avatar by • Community Member
  • 254 Views
  • 3 replies
  • 0 Helpful

Click & Send issues

Tried paying by Paypal and while it was processing, for 15 minutes all I had was a round circle on the screen In this time, I got the payment confirmed email, but I never got to the page to print the postage labels and no email to print them from I s...

Another Ebay/Paypal Targetted Email Scam

Just received this email this morning. It was from a previous one of my customers, well from their email address anyway. Subject line was the name of the product title for the item they previously purchased, nothing else. "Hello, This is {Buyer First...

User avatar by • Community Member
  • 440 Views
  • 3 replies
  • 0 Helpful

negative feedback advice

Not sure what to do Auctioned 8 boxes of assorted tins at beginning of month starting @ .99c. (free pickup only) one person put a bid on each and won all 8 Didn't hear anything from them until it went to unpaid dispute. The person then contacted me a...

Anonymous bidders - Is this one of ebay's worst moves ?

How many potentially good bidders 'think' there is foul play ( shill or friend bidding ) is afoot in these times ? I know that no one should bid more than a fair price but how many bidders now think they will only be tricked into bidding higher ? It ...

User avatar by • Not applicable
  • 212 Views
  • 0 replies
  • 0 Helpful

buyer wants a refund despite store policy

Hey there, I've been a casual seller for several years & up till today, I have had my first buyer wanting a refund. The buyer's grounds were simply because the gament did not fit, despite that I had put clear measurments & stated within my add that I...

User avatar by • Community Member
  • 546 Views
  • 5 replies
  • 0 Helpful

Unpaid Item

Its been so long since I have used eBay and I was wondering if someone could please tell me how long you must wait till and after a sale before you can lodge an unpaid item dispute please?Thank you in advance

Registering as a seller

Hi all I am brand new to this and want to change to being a seller using my existing ID. I cannot seem to find where i can change this. all advice will be greatly appreciated. cheers Nicky

Selling copied headphones

Hi i am buying some of these http://tinyurl.com/8v3rb9c from china, i have purchased around 20. I know that they are copied beats headphones, but am i able to sell them without violating ebay policy? I wont even mention the beats name, ill say that t...

User avatar by • Community Member
  • 417 Views
  • 9 replies
  • 0 Helpful

$8.30 Book Posting Maximum Price

Hi all, I have just uploaded a book in turbo lister which weighed over 1 kg and I didn't have to put weights or measurements in to have it valued properly for postage. Instead of the $8.30 maximum postage rate I was able to put my own price in - At L...

User avatar by • Community Member
  • 220 Views
  • 2 replies
  • 0 Helpful

Note To Sellers

Just A note to all Sellers on eBay. You do have the right to have customers charged if eBay does not remove defamatory comments such as neutral or negative feedback. Due to Australian Laws the consumer has the right to take the matter up with consume...

User avatar by • Community Member
  • 208 Views
  • 4 replies
  • 0 Helpful

Item never arrived, and buyer has frozen paypal transaction

An item i recently sent to a buyer hasn't arrived. The post office said it would take 3 days. This was a week ago. The item was boxed up and posted. It wasn't registered or insured as the buyer didn't request this. I clearly state in my listings that...

User avatar by • Community Member
  • 958 Views
  • 10 replies
  • 0 Helpful

Buyer threw item in bin and demands refund.

Hi, Im a new seller and have been going ok selling lately. I had a message this morning from one of my buyers asking for a refund as there was a tear in the garment, and it was dissimilar to the photo. I disagree. I offered to refund her money in tot...

User avatar by • Community Member
  • 1030 Views
  • 12 replies
  • 0 Helpful
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