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Forum Posts

Blocking buyers with high chargeback and return rates

Is there any way to ascertain a buyer's history of chargebacks or returns (e.g. % of transactions) and to block buyers on that basis? E.g. I would like to block any buyer who has >2% of their transactions end in a chargeback or return.

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$3.85 Auction list fees?

I have an Ebay store and have not used all of my 1,500 listings for the month. However, when I try to list an auction, it says at the bottom that I would be charged $3.85 listing fees. The category I want to list in is Basketball Trading Cards. Most ...

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Ebay Sync International Postage

It appears that this is simply not supported, but it's a fairly basic and crucial feature (about 30% of my customers are overseas). Are there any workarounds or can this be implemented asap?

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API Checkout Issues

Have had issues with items being purchased by someone, but the item then does not appear in the buyer's cart. When I search for the item, I can see it on ebay, but there is no option to purchase the item. On my site, it has the quantity as -1. Clearl...

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Resolved! Is it my imagination pr is there something strange about this person's auctions?

I'm not sure if I'm allowed to put someone's ID here. Let me know if it's OK. I was participating in an auction and decided to leave it the last minute to place a bet. The didn't have quite as much to place the bid as it went over my maximum bid. It ...

Question on Post flat rate

Hi - I obviously havent sold in a while. When checking my sale the flat rate offer popped up that I haven't dealt with before. If you take the option for the flat rate with Aust post & print out the label do you just box the item (shoes) & attach lab...

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At my wits' end with this buyer

This is more me letting off steam than anything else. Had a buyer purchase 4 items from me back in July using account #1. Paid with e-cheques (always pays for each item separately). E-cheques cleared. No problems. The same buyer bought 2 more items f...

Re buyer return item not as described * error in subtitle only ..but read the small print below .

Hi i have had a customer from hell ! I sold a genuine victorian garnet brooch extremely cheaply and got a nasty horrid message from her today she has applied for a RETURN and i agreed and her reason was not as described as the gold filled chain wasnt...

Why I posted ads as free on eBay seller promotion, but eBay still send me with a seller invoice?

Why I posted ads as free on eBay seller promotion, but eBay still send me with a seller invoice? I supposed all the 4 ads I posted should be free of charge from eBay, but I just received a over $100 seller invoice from eBay! Being as a eBay user for ...

Recommendations on label printers

I'm looking to buy a wide format label printer to print the ebay Australia Post labels.I'm considering the dymo 4XL does anyone have any experience with dymo or have other recommendations?

Resolved! How NOT to pay fees on postage?

Hi folks, your advice pls A new one for us. Sold three items all plus postage, but buyer is local and called and collected and paid cash, less postage. How do I ensure postage is not taken into consideration with eBay fees please? Many thanks, Melina...