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Resolved! Unpaid Item Fee Credit

I had a non payment about 4 weeks ago. I opened it on day 4 and closed it on day 8. I just noticed under it the message said "the case was closed without payment and you didn't receive a final value fee credit". The sale was May 14, my billing cycle ...

New Seller Needing Feedback on My Items

Hi I am trying to open a side business by selling stuffs on eBay. I am selling engagement rings made with cubic zirconia (middle grade ~ with high enough shine and durability) and 925 silver coated with rhodium (to ensure its shine is long lasting an...

Maybe the admins in Ebay can post memo to all sellers about putting a return address on all the mail

When a seller posts the item to the buyer, there are quite a few sellers who do not put on any sender details on the envelope /small package, maybe Ebay could send a message to all sellers or be in the T/C's, it can save alot of hassell and return bu...

User avatar by • Community Member
  • 960 Views
  • 18 replies
  • 0 Helpful

Had Message Offer from Ebay

I had an offer from Ebay offering a $30 voucher when I sell $100 worth of items. It is available until 22nd June. Has anyone else had this. Seems strange, are they haveing trouble getting buyers for Ebay. It wasnt an Email it was on one of my user na...

User avatar by • Community Member
  • 492 Views
  • 8 replies
  • 0 Helpful

cancelled transactions ?

just got the message from ebay about protecting my selling account.They upgraded my stars etcLooking down my dashboard it says 0.53% of my transactions had defects.Hey, what defects???Then i notice cancelled transactions = 0.53%So because 2 buyers pu...

User avatar by • Community Member
  • 1808 Views
  • 19 replies
  • 0 Helpful

Resolved! Your First Transaction Defect

I have just received message from eBay "you've Received Your First Transaction Defect", but when I go to my dashboard everything is 0%, and feedback 100% wth full stars. I have never cancelled a transaction, nobody has opened dispute against me. So w...

User avatar by • Community Member
  • 676 Views
  • 5 replies
  • 1 Helpful

buyers and messages

2 cases, 1 buyer? says my price too high but if a agree to a lower price (his price) he will buy 'straight away'so as his price was lower than i really wanted i decided i'd accept, messaged him that it was ok and i would change the listing right away...

User avatar by • Community Member
  • 714 Views
  • 13 replies
  • 1 Helpful

Resolved! Respond to customer feedback

Good afternoon all Can someone pls advise how I can respond to customer feedback. One in particular. No issues at all, so it’s all good. Thanks, Melina.

ebay plus

eBay plus has started to appear on my listings from today. Comments on blogs from US sellers suggest that returns have increased significantly under this program. I am looking for comments as to whether I should cease offering returns on my listings,...

Resolved! Not getting feedback what is the protocole

I have sold a few items recently - one was a 2nd chance offer that was snapped up very quickly. Items all posted by the following day/Monday in the case of a weekend sale. None have tracking as they were small items sent as a letter. The dates of pos...

User avatar by • Community Member
  • 663 Views
  • 13 replies
  • 0 Helpful

Can I bulk edit in the description area?

Hi, I will be activating holiday mode and also extending my posting time to 25 business days while I am away. I am not a big seller, I usually only get a couple of sales maybe every third week, but I would like to also have a message in the descripti...

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