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Returns

Byyer wanted to return and posted the item. The item is on the way. If I issue a refund now will this again take money from my paypal account?ebay already deducted the full payment from my account.Thanks

User avatar by • Community Member
  • 532 Views
  • 3 replies
  • 0 Helpful

Resolved! I sold an item but my money is on hold! I need it to send and I NEED it before I send the item! Help

Ok so someone bought an Irma from my store! Great, however my item is made of order and I need the money (that's on hold in PayPal) to make the item and send it! PLEASE HELP! I have so many orders to make and I'm being held back 21 days to make the o...

User avatar by • Community Member
  • 1473 Views
  • 16 replies
  • 0 Helpful

Resolved! Adding a hyperlink to my other eBay site

Until this month (July) Ihad two hyperlinks in my Item Description. One enabled a potential buyer to see all my items and the other enabled him to go to my second site. Both have now gone. Is there any way I can provide a means for buyers to do both?

Click and Collect - Warning

Hi folks,Just a warning to sellers who may have chosen to opt out of Click and Collect as I did when it was first introduced. Tonight I have noticed I have been opted back in !!! Heaven forbid if I have to go through and revise every listing - I've o...

Negative Feedback - Suggestion for EBAY

I think that EBAY should not let buyers leave negative feedback if the buyer has made no attempt to advise the seller that the item has not been received or that there is a problem. Otherwise they need to bring in some sort of recourse for Sellers wh...

User avatar by • Community Member
  • 673 Views
  • 5 replies
  • 2 Helpful

Sales are up. Anybody else?

According to my stats, my sales are up 28% from this time last year. Anybody else having a good year? Lessons learned from the last 2 years of having this shop: 1) Sell what people want.2) Give them outstanding and prompt customer service, even if it...

Australia Post! What a joke!

I sent an item with Australia post. I had the choice of putting it in a satchel, but I thought it would be better bubble wrapped and placed in a box which cost me more money to do this, as I changed my mind last minute to do this, and only charged th...

Seller Hub not working properly since last night

Hi noticed the seller hub is not working properly atm saying Uh-oh.We ran into a problem and can't show the following info: Sales. Please try later. cant get sales info or performance records, selling pro is working fine, but i dont like it anyone el...

Resolved! FREE CLICK AND COLLECT AT WOOLWORTHS PROBLEM

Hi everyone, hope you are all having a good day, wanted to know about the Click and Collect at Woolworths, has that option now become FREE, so if you have added a flat rate postage cost and have also ticked the click and collect at woolworths option,...

User avatar by • Community Member
  • 4055 Views
  • 25 replies
  • 0 Helpful

Ebay protecting sellers...again

So a buyer purchases a computer and out of the blue leaves a negative (my only one in years) stating postage was slow and system unprofessionally built.I won't even go into the BS about the build when all I have had is buyers saying the opposite to t...

User avatar by • Community Member
  • 915 Views
  • 11 replies
  • 0 Helpful

Case Raised

Hi, I have a person who has raised a case for a refund and cannot even find their payment details? How can I stop ebay refunding them and taking the money back from me?

50,000+ shops closed down on another site

I sell on another site (the "handmade" one) and anyone who had stand alone Paypal and would not or could not sign up for global payments to their shop (ie: credit cards), have been suspended as of today. In the last few hours I have watched the shop ...

Is it possible to upload a csv inventory straight into ebay?

I am closing my shopify store and want to sell the remaining pieces of inventory on ebay. I can't seem to find how to upload a csv file with the information for each item into Ebay? I beleive it can be done but I keep hitting a brick wall each time I...

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