eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Seller News: July 2025

Build buyer trust and discover improved seller tools with our latest updates.

Play Pause

Forum Posts

Start a conversation

Buyer said items missing from delivery for the third time

Hi I would appreciate some advice. My buyer has received an order ffrom me and contacted me to tell me several items were missing. This is the third time this customer has reported missing items from orders I have sent. I have replaced the items from...

User avatar by • Community Member
  • 1001 Views
  • 16 replies
  • 0 Helpful

Is this common place now?

Hi everyone I was hoping you could shed some light for me.I have added best offer to most of my listings, as a result everyday wihtout fail I am getting messages from buyers wanting to make an offer quote: " I will pay straight into your paypal accou...

Good Bye, and Thanks for the Fish.

Today I discovered my selling rating has just been lowered to below standards (from high) because I cancelled six sales over the last couple of months, due to when packing for posting, discovering issues with the items. I refunded buyers and they whe...

User avatar by • Community Member
  • 664 Views
  • 9 replies
  • 0 Helpful

Just curious.. wondering how sellers are fairing lately. I have only had 2 sales in 10 days!!

I was away for 2 weeks (medical reasons) ebay CS said I had lost my search ranking because of it... OK accept that... BUT it is so unusual to have only 2 sales in 10 days.... Just wanting to know how other sellers are fairing.. I know when Elections ...

payment of duties

My partners Ebay site had sold a large tablecloth to united kingdom,The buyer writes back to say that the parcel had been delivered but is in customs and they want 18 pounds before releaseBuyer complains that cant afford the duty and will let the ite...

Just had case closed in favour of buyer AND they have the product

I would be interested to know if this has happened to you.... eBay just closed a case and gave a buyer a full refund and the buyer has the product! I am furious. The buyer opened a case saying they did not have the goods. The tracking stated that the...

buyer claims paid with paypal but money not received

Buyer claims item paid through paypal but does not appear on summary (or pending) Buyer supplied a transaction number but paypal advise nothing realting to this number has been paid into my account. Buyer claims my paypal details are wrong?? but I ha...

User avatar by • Community Member
  • 502 Views
  • 8 replies
  • 0 Helpful

Query on bidding price

Hi, I have a lady wishing to bid on my item, she just e mailed saying the price says $88 but on my post it says lowest bid $120? I'm not sure what is going on

Resolved! Revising invoices.

I thought you could revise the sale cost of the item after sale.They decided to pick up the item instead, so I already had postage included - free.I wanted to discount so. Is it too late?Thanks

Dodgy BMX Buyer..<Removed> aka ebay user name <Removed>

Had a bad experience selling an old school pair of bmx wheels recently.. Had pair of wheels on ebay auction, buyer wanted me to end listing early so he could get them cheaper than what they were worth, I politely responded to him with "sorry no I wil...

User avatar by • Community Member
  • 2016 Views
  • 7 replies
  • 0 Helpful
Labels

Featured Posts

Top