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Forum Posts

Buyer confusion over click and collect

I didnt realise Woolworths click and collect was being automatically added to my listing. The last couple of weeks sales have been way down. I removed the click and collect option a couple of days ago and set it back to straight post. Suprise suprise...

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fresh produce

Hi,New to this community forms Has anyone sold fresh produce on here before?If so, how was the reception from buyers? Thanks in advance, Jo

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Ebay stars.

Does it even out? Say if i got a 4 star on postage and then everyone keeps giving me 5 stars.Will it go back to 5 star?And in your experience how many feedback with 5 star would it take to get that 5 star back> Thanks.

Glitch after glitch today

Seriously, I am sick of the amount of glitches I have had to put up with the last few days.Today I think I'm going to chuck something through a window.Keep getting Server 500 errors and can't change some of my variation listings as it keeps showing a...

International registered letters

Can I send clothes as international registered LETTER? (yes, it fits within the measurements). Can I send an international registered letter in my OWN envelope? (only refers to PO envelopes on the website, but doesnt specifically say you cant use you...

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accepting a return item

On Mar 18, a buyer emailed us, not happy with purchase. we asked him to return item in good shape, we would do a refund. Today got email from ebay about this, when we click on the accept return, it said we have to pay return postage - we didn't agree...

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Photos With Camera Or Scans Which Are Best

Hi All Thank You for taking the time to read this message. I am looking for some advise.99.9% of the items I sell are Trading Cards. I Scan my cards as it is easier but yesterday I had someone ask is I could send him/her better Pictures. I do my scan...

Resolved! UPC

when trying to bulk relist, I get an enter UPC no. , usually on items of new clothing. I cannot see where to input this in the bulk relist tool... I have tried actions edit item specifics but cannot find it. anyone? all I have been typing is N/A but ...

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SMP users....

Is anyone else having posted orders "re-appearing" in the "Awaiting postage" list days after being sent?It seems the tracking number is disappearing somehow and ebay now think it is not posted.Had it happen twice now. Both with a express satchels.

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Returns

I advertised 2 nail guns on ebay - both were tested and working before listing. Listing was clearly " RETURNS NOT ACCEPTED" Purchaser now states the items are not working and wants a refund of both purchase price and postage. I must say I find it ext...

Buyer says item is not as described

Hi there,I recently sold an antique bed that was listed on eBay however was sold privately to the buyer as she did not want to wait until end of auction to purchase. She is now complaning that the bed was not as described and that I lied to her, even...

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  • 436 Views
  • 3 replies
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Advice needed about feedback response

Hi, I recceived a neutral feedback under a different eBay ID. They left no remarks except "Ok". I spoke to eBay about how to best handle this i.e. whether to contact the buyer and ask why and eBay were definite I should contact the buyer. So I emaile...

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