User Activity

Hi Just wondering if anyone has received an automatic seller feedback (that is supposedly being rolled out in March)? Ebay were not very specific as to how it will work, other than to say buyers won't be able to see it. I presume it won't come with a...
Hi I have had a buyer open an INR case stating a parcel showing as delivered was no delivered.The tracking is showing as Delivered - Left in a Safe Place.I have responded to the buyer via the open case stating he will need to contact Australia Post f...
Just wanting some advice for an open INR request I have. I've uploaded the tracking & the item is now showing as 'delivered'. Buyer has also uploaded a message to case stating it has arrived.However the buyer has not closed the case.Should I let it '...
Can anyone explain why Australia Post tracking numbers are so long (recently increased in length on the postal receipts).They start with R and have 24 digits. That means that they are capable of recording 999 billion trillion parcels.By way of compar...
As a follow up to my INR case post of a few days ago I've decided to shut my shop for a while.I'm getting requests every day now for items not received (dating back to mid-August onwards). Many were smaller things sent as large letters (so no recours...