eBay Help
rocket2retro
Community Member
since ‎04-03-2005
‎20-07-2025

User Statistics

  • 386 Posts
  • 7 Solutions
  • 75 Helpful Given
  • 454 Helpful Received

User Activity

Item Not Recieved case- help please

16-05-2025
Hi I have had a buyer open an INR case stating a parcel showing as delivered was no delivered.The tracking is showing as Delivered - Left in a Safe Place.I have responded to the buyer via the open case stating he will need to contact Australia Post f...

INR request help

20-03-2023
Just wanting some advice for an open INR request I have. I've uploaded the tracking & the item is now showing as 'delivered'. Buyer has also uploaded a message to case stating it has arrived.However the buyer has not closed the case.Should I let it '...

Why are Aust Post tracking numbers so long?

19-10-2021
Can anyone explain why Australia Post tracking numbers are so long (recently increased in length on the postal receipts).They start with R and have 24 digits. That means that they are capable of recording 999 billion trillion parcels.By way of compar...

Time to shut up shop

16-09-2021
As a follow up to my INR case post of a few days ago I've decided to shut my shop for a while.I'm getting requests every day now for items not received (dating back to mid-August onwards). Many were smaller things sent as large letters (so no recours...

INR case found in buyer's favour

13-09-2021
Hi I sent an item from Vic to Sydney. It was posted on 26th Aug & ebay's delivery estimate was Sept 4-6. The buyer opened a request on Sept 7. The tracking is showing as 'Delayed' (due to the lockdowns).I provided this evidence into the INR case as w...
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