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Am I being charged twice??

Hi guys, my lap tops being playing up and so when I go to print off a postage label it sends me a confirmation email and then just sits there thiking forever, so after a few minutes I refreash the page and hit print again and then I get sent another ...

Changing handling time and losing Premium badge. Worth it?

I post all my items by large letter and with the new postage rates/times from 4/1 i have been considering upping my handling time from 1 business day to 3 business days. I will still post within 1 business day but im wanting the extra 2 days buffer o...

User avatar by • Not applicable
  • 1179 Views
  • 18 replies
  • 0 Helpful

Missing Post over Christmas period

I have been away for the past few Christmas’s so I did not have my store open, this year I was home so left the store open, now I am wondering if it is actually worth it to have a store open at this time of the year, I have had at least 8 letters go ...

User avatar by • Community Member
  • 540 Views
  • 9 replies
  • 0 Helpful

Paypal hold question

I am going to list a few things on my other id which I haven't used for around 5-6 months. As I use the same paypal account for both id's I am wanting to know if paypal will hold ALL funds in my account for 21 days or only the funds which go in from ...

AP satchel delivery times

So how many of you are ticking no to the question did your item arrive on time when you are ordering your AP satchels? Would be interesting to see if AP are meeting their own estimates. My last lot was estimated 5/1 and arrived 12/1

User avatar by • Community Member
  • 681 Views
  • 7 replies
  • 0 Helpful

Non Payers

This point has been raised by many members before but it seems that eBay is reluctant to do anything about it. As a business seller, I often have non paying buyers and sometimes owed as much as $5000 for items purchased but never paid for.Once the sa...

User avatar by • Community Member
  • 1526 Views
  • 10 replies
  • 0 Helpful

paypal personal account

Hi, does anyone know if a paypal personal account can receive credit card payments ? And is there a limited number of credit card payments receivable? Thanks.

User avatar by • Community Member
  • 825 Views
  • 8 replies
  • 0 Helpful

Just got this feedback...

4 stars on delivery just because ebay timing was a bit too "optimistic" What a legend! This was a delivery to UK over the holiday period. It was well late.They're not all naive bumheads after all. eBay on the other hand....

I have no customer service skills, please help.

Hi guys Can someone help me out? I have very poor customer service skills, and I need nicely worded text that I can "cut and paste" and email to customers who ask "where's my item I bought from you, it's 2 days past the ETA". I am am getting tonnes o...

How to refund for fault

Buyer purchases and contacts direct about a fault. They have justifiable complaint, but have not gone through refunds process to claim not as described. This would be seen as being considerate to avoid a strike upfront.. However, under new system, I ...

User avatar by • Community Member
  • 346 Views
  • 4 replies
  • 0 Helpful
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