Selling

Buyer Refund on item not received even though Tracking Uploaded showing sent

Suggestions please.I sent an item to a customer via fastway - who have on forwarded.Tracking was uploaded straight away to order and shows I sent the item and it was forwardedOn the 10th of December customer put through request for item not received....

Resolved! buyer initiated refund request but hasn't replied to my two messages

Hi all... Someone bought not one, but two foxtel remotes from me...on the 5th december, Less than a day after they received them, They initiated a refund request and listing the reason as faulty... The refund request stated "Please take action by 10 ...

Resolved! Thanks EBay for turning out the lights this Christams

Merry Christmas E-bay for being the Grinch yet again at this time of the year... the last week of Christmas has been woeful..i list over 250+ items and not once did i sell over 20 items per month during the year .why didn't i sell 50 a month at least...

Separate Online store presence.

Hi all, I have a separate online store for my cushion covers, but have had extremely poor sales in comparison to Ebay. So, I was wondering the following:For those who have separate online stores - a) Do you offer the same products at the same price a...

AP BX Box Question

I normally use my own second hand boxes to post, but I want to post something to my sister and don't have a box big enough. I always post over the counter, I don't use eBay or C&S labels. The BX boxes, are they flat rate to send up to a certain weigh...

Resolved! Buyer wants to retract his bid

i gave him a chance to cancel it himself but hes still asking me to do it. how do i do it as i can only see it as the actual bidder cancelling a bid not a seller.

eBay Postage Labels

I've been using the eBay postage labels for quite a while now, and usually purchase and print them on a mono laser printer for attaching to eBay 500g and 3kg satchels. Today I hooked up my colour laser so that I could purchase and print an Express Po...

How can I add youtube videos about my product eg how to use item? It won't let me do HTML?

I am wanting to add a youtube clip to my description on how to use the item ect. I have seen other sellers do this, but Ebay doesn't seem to let me do it? How can i add this? I have used the html section to embed it, but ebay won't allow it stating u...

Free listings for XMAS??

Hi, Just wondering if anyone has seen if we are getting some xtra listings for Xmas.Would love to boost my sales.

Is ebay still glitchy ??? Down Down, sales are Down ( Sorry C0les )

Is ebay still glitchy ? I cant get anything to work today. Tried to send an invoice to OS client, comes up error message. Tried to do a partial refund through paypal ( yes different company now ) , no sucess. Cant sign into accounts or get the endles...

Non Payers!!!

I Know, I know, we have all had non payers and people who "will pay" but I seem to be having more non payers or problems with buyers this past year than I have had in years - and I have had an eBay account since the late 90s, (with a different user n...

Pirated or Genuine DVD

Hi,I need some advise please. I purchased the DVD Once Upon A Time from a seller in the US in August which I now have listed.However, it's only just now upon closer examination that I'm questioning if this is a genuine copy.I checked sellers feedback...

Resolved! Getting an error saying "Not allowed to sell internationally" ?

I'm getting above error when I try to sell my iPhone on eBay. I have sold few items erlier on ebay locally.But this time its giving me this error saying "Not allowed to sell internationally". But I DONT want to sell internationally. in my postage det...

A little help please!

hi, So i sold an authentic LV bag couple days ago through ebay. I shipped the package out to the buyer. Everything was ok. The next day the buyer text me that he/she took the package into an LV store to get a replacement part and they told him/her th...

Buyer used laptop for 179 days, now want a refund

Long story short, sold a $1500 laptop 179 days ago to a buyer. They want to return it, I said no way, so they filed a paypal dispute and escalated the claim on the 179th day. They got all sorts of excuses, I didn't know the laptop was bought for a 16...

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: April 2025

Forum Posts