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New restrictions - seriously annoyed

I have an 8 year history of selling on Ebay, was on 100% rating for most of that time. This April I had 3 complaints about the same product which coincided with an emergency I had to attend o/s and escalated to disputes Ebay determined in my abscence...

User avatar by • Community Member
  • 1008 Views
  • 9 replies
  • 0 Helpful

RETURN POLICY WHAT A JOKE

Ebay does it again RETURN POLICY What is the seller to do , the buyer buys items , gets what he ordered , then realises item HE ORDERED does fit his Machine, we supplied what he ordered , he makes mistake , but places claim in item not as described ,...

User avatar by • Community Member
  • 1597 Views
  • 26 replies
  • 1 Helpful

Resolved! Unwanted overseas Buyer

Hi, Just looking for some advice.I've been selling a few old Dvd's and Cd's over the last few weeks and a buyer from Switzerland bought one of my items.I had all my Buyer Requirements in place. Only Australian buyers etc. The buyer used an Australian...

Just sold item and cannot access funds

Hey guys, I've only just learned about this today so bear with me, In the past I have used ebay for the occasional purchase or to get rid of something for some extra cash. I've only made about 25 transactions but I've sold nearly $1500 worth of stuff...

User avatar by • Community Member
  • 1063 Views
  • 19 replies
  • 1 Helpful

Buyer claims they have not received one of the items. Advise needed!

A buyer made two seperate transactions on the 9th of August, but over the weekend I received an email from the customer after nearly a month claiming that one of the two items they have not received. I always post multiple items purchased together an...

Why won't seller return my item....even though I refunded as E bay seemed to be getting very pushy .

BUYER WON"T RETURN MY ITEM EVEN THOUGH SHE HAS BEEN FULLY REFUNDED E bay are not helping and say I should not have refunded until item was returned .....I was even happy to pay postage ....she just doesn't answer emails .........now has money and tea...

User avatar by • Community Member
  • 1872 Views
  • 25 replies
  • 0 Helpful

MyEbay message system

Did everyone elses message system in Selling manager change a couple of weeks ago? I can't seem to be able to filter messages anymore and the emails are displayed differently. Before I could click on a message and it would display below the message l...

Personal threats

Hi I received a threatening message and feedback on my other ebay ID tonight. I wan't to give the buyer time to rethink what he said and remove the feedback before I let the world see it on here. Firstly, the buyer purchased the item about 1 month ag...

Negative Feedback For Fun ?

I dont understand , i got a negative feedback the other day for a listing, telling me the item was the wrong size huh, they said it wasnt size 33, but clearly states 33 on the tag, it also mesures 33" waist, they coulnt even bother to contact me, the...

User avatar by • Community Member
  • 555 Views
  • 2 replies
  • 0 Helpful

Buy It Now or Not

Can someone advise me which is the best way to sell some items? I do not have a Store but have a few books to sell and wondered if it would be better to put Buy It Now with Free Postage. I am only considering this as the postage could be quite high o...

To refund or not to refund.....that's is my question

Hi all. I had a customer purchase 35 golf umbrella's ($12 each) from me approx a week ago. The size of the umbrella's is clearly in the listing. They are now asking , through messages, if they can return them for a refund, as they are too big. They a...

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