eBay

Does anybody has problems replying to a buyer?

Hi guys, I really do not understand who is responsible from ebay side for what their developers doing and when. It seems to be normal for them to start rolout some changes during business hours that affects how ebay works. It is not the first time wh...

New dashboard : late shipment defect

 Why have they removed some of them (the greyed out dot ones)?

Any idea what this means...?

In my shop I have no products that use water, but I got the following helpful message from Ebay today: --------------We wanted to reach out to you because we noticed you recently listed or sold a product on eBay that is regulated by a legal scheme es...

New dashboard preview

Just checked the new look preview of the dashboard. I see that my ontime shipping is borderline, even though it would be a rare thing items are not posted the same day. This would suggest that prepaid labels with tracking auto uploaded during process...

Return Request

Just Received our first return request on another selling. I think I have done everything right but I am not sure... Buyer says Item not as discribed. He/She did give a reason but I cannot remember it exactly. Something about dent being a lot larger ...

Why do I have to use a preferred payment option to list something for sale?

I rarely sell on EBay and do not wish to go through PayPal and obviously do not have a merchant account. Without accepting one of these payment methods I cannot list my item for sale. Has EBay become a site just for businesses and large volume seller...

How to view all ebay id's for a particular buyer?

could anyone tell me if it is possible to find information on a buyers id whom I believe has several accounts, I just need to confirm whether the address and email information is one and the same I sold a small item back in September and as it was no...

Buyer Cranky over Postage Fine

We got an angry message from a buyer today who had been charged a fine for underpaid postage on an item they claimed they had bought from us. She even sent a pic of the envelope with the AP fine sticker on it. She wanted us to pay the $2.20 fine she ...

Is it safe to ship the item before money is cleared? 1st time seller

Is this the real photo of the tickets, as they say they are in section 33, not section 25. Meaning?

the buyer is asking this question. What are they referring too?

More categories added to update with MPN for multi-variation listings

So I just got an email stating there are new categories that now need part numbers etc. The list is huge. Nice timing right before christmas.

Buyer confusion over click and collect

Ebay just added this to my free listings a couple of days ago and the first two queries I received from buyers is whether they need to use click and connect to get free post or not. ie they are unsure as if home delivery is also free post.. As yet I ...