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Buyer leaving low ratings on postage time.

I have just been in my seller dashboard. I am not sure how long this has been available but now you can see your seller ratings on items sold. I noticed on a recent sale (June 15) buyer has left me a 1 on postage time. Item ended on Sunday night 7/6/...

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Unpaid item feedback

I closed 3 unpaid item cases and they're still showing as items I 'need' to leave feedback for. I didn't realise you could leave feedback for non-payers. Given you can't leave negs for buyers, what on earth are you supposed to say? Is probably a love...

Anyone Else Noticed Drop Off In Sales Since New Top Rated Seller Program?

Has anyone else noticed a drop in sales since the new program took effect? Only about 1/4 to 1/3 of my listings qualify for the new Premium Seller because I can't offer Free Post due the cost. I've noticed a pretty BIG drop in sales which I put down ...

Calculating profit

Accounting was never my strong point, but I have been trying to work out how to calculate my profits. I don't have a shop, and I sell items from around the home (so no buying costs as such). Average item price is $10. Item price + postage (cost to bu...

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  • 13 replies
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Help needed! - PayPal reversed buyer's payment.

Hi all, I just received a notification from Ebay telling me that the item I am selling has been purchased. I need help to decide whether I have been payed, the payment has been withheld, or the buyer simply requested a last-minute refund. I'm new her...

Change an invoice amount

Hi,How do I go into and change an amount in an invoice that I sent to a buyer. ThanksToni

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Is there a way to disable eBay's 'Sell Tips'?

Check your Unsold Items list... mine is currently ridiculously hard to scroll through since every listing is followed by a gigantic paragraph from eBay on what price they would like to re-list the item(s) for. I have tried changing the settings, but ...

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  • 12 replies
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eBay refunds buyer, even though he admits receiving the goods

As a seller on eBay i have no faith in the case resolution process. - I had a buyer open up a case claiming they had not received an item- I provided details on how he could contact Australia Post and all of a sudden he's found the item and then leav...

C & S issues with not importing Ebay listings

This has been an intermittant problem for me over last week or so, and so had to revert back to ebay labels, to avoid manual entering. I prefer imported addresses so that i cannot make any mistakes.

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Why is my barcode scanner not working?

I have a 'symbol' barcode scanner (DS4208 I believe) and have previously used it to scan all my tracking numbers before I send my parcels away. For the past few months however i have been experiencing problems when trying to do this process. Normally...

Resolved! Sellers using excessive postage cost to avoid fees

Apologies in advance if this is a duplicate thread.I recently came across a seller while searching for an item I was looking to purchase.The item was listed for $3, with postage cost of $80 within Australia standard postage, not an overly large item ...

How come my score is still low?

I had 100% before he left me a unfair negative feedback and gave me 2 defects( I thought it can only be a maximum of one) because he couldn't be bothered reading the description. I am still 97.2% despite getting 4 positives (3 from buyers)since then....

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