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Details of When I Posted Article Incorrect on Ebay

Hi,I recently sold an item and sent it with tracking. Later I realized that I hadn't included the "R" at the start of the tracking number so went in and added re-entered the complete tracking. Then deleted the incorrect number.Later when I went in Eb...

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  • 218 Views
  • 2 replies
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Speak to a person

My son arranged to sell on eBay. He was not aware he needed to be over 18 to get payout. I (his mother) was advised on a chat service to change bank details for payout but not working. EBay did attempt to payout to my son’s bank account but funds wer...

Holding my payments

Why is Ebay holding onto my payments for longer than a week, they say you get paid in 1-2 days but that is not the case. I need my payments sooner than one and a half weeks.

Customer complaint about item.

I recently sold a vintage radio online. The radio had previously been tested. The customer received it, but she has a complaint. I received the following message from the customer: “Radio has arrived...it seems to work fine in SW band but in MW there...

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  • 388 Views
  • 7 replies
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Payment on hold despite being scanned during pickup

Just sold an item which was picked up from my front door by the buyer. He had already paid via eBay and I scanned the QR code which he presented to me on his phone. That was a week ago and the order status indicates that the item has been picked up a...

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  • 335 Views
  • 3 replies
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Resolved! Customer wants refund for item that doesn't fit them now saying not as described

I recently listed a pre-owned women's dress for sale, the purchaser had no feedback and while I acknowledge everyone has got to start somewhere, to me it was a red flag, they where late to pay so I sent a payment reminder, ended up being a day 5 afte...

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  • 678 Views
  • 7 replies
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ABN for international selling

Hi I’m an Australian and I have been living in Italy for 1 year and I am now completing a coppia di fatto with my Italian partner and I will not be aloud to take a job contract for 3 months and I’d like to make money online. I have an Australian busi...

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  • 539 Views
  • 14 replies
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Pickup code

Hi,I am new to selling on ebay. I listed my first item and it sold quickly, the customer picked it up from my place, however, i wasn't aware of the fact that i have take a code or scan a barcode on there phone. Now that the customer have the item and...

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  • 353 Views
  • 5 replies
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How to lodge a formal complaint against Ebay customer service?

I'm a seller who is losing daily sales due to Ebay customer service refusing to act on a void item not received case & an 84 year old, new user who is asking to close case but can't navigate the platform properly, despite my attempts to help. The cus...

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  • 3219 Views
  • 27 replies
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PHOTO QUALITY

Hi! Anyone else having problems with the quality of the photos when they get uploaded to your listings?Recently, the photos seem to be too bright once uploaded to new listings .. yet they are good quality pics, both on the camera & in my files & post...

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In Case Anyone Else Had Listings Stop Indexing Last Night

Last night I listed 30 postcards as auction listings between 8:30 and 10:00 pm. For some reason the last 8 listings did not index into search or sellers other auctions, etc. Over the last half hour or so, I have done minor edits on the auctions that ...