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New Case Opened

Good evening everyone. I received a "new eBay Case Opened" notification today, however my understanding was that this hadn't been introduced into Australia yet, however will be from the 1st of November. Can anyone clarify this for me?When I click the...

ebay zzzzz - boring

In regards to the decline of ebay for sellers of a certain sizeI am one of themI have just sent a message to Quicksales asking them to lift their game so they can attract more of us and hence more buyers.They have many good points they can sell thems...

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  • 80 replies
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Resolved! eBay's Feedback Removal policy?

After having a recent PayPal dispute/case ruled in my favour, I've been trying to have the buyer’s negative feedback (dots) removed and my rating % restored.Four emails to - and four replies from - eBay later, they all say they can not – will not – r...

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Who cares us? eBay customer service refunded buyer because buyer said she did not receive product

I accept the eBay customer support's resolution by refund to buyer when she posted posted a refund request at resolution centre says she did not receive. If what she says is true, it is fair 'cause I could not suit Au Post. What if she is a liar? Wha...

DESCRIPTION CHANGEShI does anyone think this is right........I listed a cabinet saying it had lighti

hI does anyone think this is right........I listed a cabinet saying it had lighting when the bidding closed and the buyer was coming to collect the next day i realized it did not have lighting so i messaged him the night prior to pickup, he thanked m...

Resolved! Defects

Count the spelling defects on the eBay Fees by Category page http://sellercentre.ebay.com.au/sites/default/files/fees_by_category.pdf

Buyer has opened a dispute

A buyer has opened a dispute claiming they haven't received an item I sent back in September. The buyer is from Russia. I stated on my listing that shipping is via standard airmail which has no tracking and that if that if they wanted tracking it wou...

Expected delivery times

Just a quick question about postage times. There has been advise on these boards to extend your own handling time so that if you do send it next day, you get a bit more time for it to arrive if AP are a bit delayed. This is useful as the buyer cannot...

returned package

Hello all,I have just had a package of 3 items sold returned to me by Australia post. The buyer's address was a kiosk at a shopping Centre. The address/name was written correctly. The note by Australia post stated that no-one known by that name at ki...

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promotional offer

hi all dose anyone have any promotional offer for fee listing for this weekend ? if so would you have the link to it thank you

opening a store question

I have a question for the many brains here as at this stage I only have 2 brain cells and they are chasing each other.I'm looking intl opening a basic store. It says in the description you get 200 free FIXED PRICE items per month. Can someone tell me...

Auction item in reach engine rank.

have a auction item, use two ways to search it's rank in search engine results, the result was different !did someone know why? 1. do not use the search function at top of your page,just go - shop by category ( at top left)-fashion - women-see all - ...