eBay

Experiencing issues with eBay app, not allowing buyers to select options.

I normally put up lisitings that allows different options i.e size and I decided to check it out because of the new update. Using the eBay app (mobile) I tried to select the options and I get no response =( Is this another hiccup with eBay app? Not l...

returned item with different condition

What can i do when the buyer returns an item which condition is not as same as i posted?And how can i claim the credit back from ebay?

Defect system, consider damage control NOW

DAMAGE CONTROL...measures taken to offset or minimize damage to reputation, credibility, or public image caused by a controversial act, remark, or revelation. What steps can we take now to minimize the damage to our lively hood, business, reputations...

Photos coloured glass

Hi, any suggestions as to the best way to photograph coloured glass ware such as Murano? All your help appreciated.Thanks in advance.Regards Patricia.

Is it possible to cancel a sale because the buyer has a Bad Attitude?

Someone nought a book on Tuesday but did not pay for it or complete checkout. Today I sent what I would call a friendly reminder. I did not demand immediate payment, simply asked the buyer to get in touch about payment. Buyer paid and sent a snippy m...

with these stupid defects you may need to go back to the books

Hi all, I don't know about most sellers, but when I sell something I write it in a book with their email address.Looks like I will have to check any bids and the bidder. Why !Just incase I do get suspended, then I have the info to still go though wit...

Listing wont progress to preview to list

I have been away from ebay for awhile and Im having dramas trying to list something - Its all filled outand ow just need to preview and post but when i hit the continue button it just comes back to the same place step 3please help

Have the eBay CEOs gone insane?

Just read this article in the latest EcommerceBytes Newsletter and I'm having trouble believing it's true. eBay Removes Obligation to Follow through with Purchases Dear Ina,In my opinion the upcoming ability of buyers to cancel a sale if the seller h...

What is going on with this site today????

I know Friday is scheduled maintenance day but I've never had this many issues on the site before, even on a Friday. I can't get a use interface to show at all, it's all text based and the links go nowhere. Anyone else experiencing this, or is the pr...

Message saying "You are not subscribed to Selling Manager Pro" when I am...

Having a bit of trouble when I go to edit on of my items in my inventory.As soon as I click on it in my inventory it takes me to a page that says " Sorry but you are not subscribed to Selling Manager Pro". I am subscribed and it was working fine abou...

Buy It Now sale

Buyer has offered lower price which I accept. Item is at auction now, no bids and 5 days to finish.How to complete this transaction. Your help appreciated. Many thanks.

Bad feedback on slow postage when the postal service is to blame and Express Post was not requested

Is there any recourse such as having poor feedback removed when a buyer who lives more than 3600 kilometres away blames the seller for the time it takes to get there? In my case, the article was posted less than 24 hours after payment was made and th...

buyer has paid & checked out now wants to buy another item & combine order how do i invoice him

buyer has purchased & paid for his item but its not posted yet , now he wants to buy another of the same item & post together , and is asking me to invoice him for the second item , what do i do please ?

how do you change your phone number on your ebay account?