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Sales down-Are buyers waiting for 1st November when eBay Money Back comes into effect?

Hi EveryoneI have been trying to build my eBay business for over 12 months and over time have added free postage, next day delivery, opened a store, improved the look of my listings with Auctiva and joined My Store Rewards to reward customers with ca...

Shopping Cart / Ebay and Paypal Mobile Apps

Hi All, Is it just me or are these tools provided to buyers not giving them the best experience? Shopping cart system seems to fail on combined shipping mostly. Buyers who purchase multiple items with different default shipping methods end up paying ...

Buyer Fraud

Buyer acknowledged receipt of item through open Ebay communicaiton (recorded in Ebay system emails);Buyer claims item not as described. Happy to accept that Buyer was not happy, and told them to return it for a 100% refund (desite the fact I know bey...

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  • 1062 Views
  • 8 replies
  • 0 Helpful

Item apparently not recieved

So the buyer was fully refunded including postage this was done through ebay, however now she is asking me to remove the item from her list of items purchased???? Ummmmmm I don't have access to her list of items purchased and I probably cannot or sho...

Buyer - Stop Blaming The Sellers!

Why is it that a buyer will buyer an item, make no contact whatsoever, and then get mad when a non-payment dispute is open? Honestly, sometimes sellers just can't win. I added information in my "terms" stating I won't write to buyers after 4 days of ...

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  • 1764 Views
  • 60 replies
  • 2 Helpful

How can you get a listening ear from eBay ?

Is there an area where you can contact eBay with questions/ideas and actually get a person who listens/advises .... rather than get the usual answer (which is just a screen they read from) ? It seems that everyone is complaining of a huge drop in sal...

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  • 469 Views
  • 6 replies
  • 0 Helpful

Is this a hijacked account?

I don't really know how to tell if an account is hijacked but I came across a seller who has been selling small items with reasonable feedback but now only has stupidly priced phones for sale. One of the items is: 131332596426Need your advice before ...

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  • 495 Views
  • 3 replies
  • 0 Helpful

Selling Manager has disappeared

In order to print an invoice with two items I implemented the free Selling Manager (not Selling Manager Pro). This morning it has gone and I'm back to the old method. I just tried to re-subscribe but couldn't - only Selling Manager Pro. Anyone else h...

Am I doing something wrong, feeling disheartened :(

Hi Guys, Ive recently listed a few items for sale and have had no luck (I think the views have all been me). Im feeling a bit deflated, am I doing somthing wrong? Ebay sent me a message to improve my listings but I cant. I know its very competitive b...

where do i change my phone number?

i listed and sold my first item last week. just tried to list another, go to list and it wants to call or text me a pin. i no longer have a home phone only a mobile. how do i enter that into the fields when it wants a area code to? TIA

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  • 283 Views
  • 2 replies
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