buyer wants me to send to parcel c/o someone else at same address

[shoptilludroptara]

hi

if they pay by paypal am i allowed to send the parcel to

some one else at the same address

the buyer wants me to send ++++c/o ++++

same address but not the same names
 as on ebay invoice

is this alright and will i still be covered by paypal

the buyer is awaiting my answer please help...

tara

[extra-keen]

Strictly by the rules means you should be sending to the address provided with their paypal payment.

Although I've been requested on numerous occasions to post to somewhere else, or someone else as a gift or whatever. I've not had a problem yet.

Depending upon the value of the item (if it is of larger value I'd be asking for a bit more verification before posting), perhaps it is for a Christmas gift and needs to arrive with the recipients name on it.

It doesn't hurt to let them know that this is actually against ebay policy.

Does the recipient have the same surname?

[harley_babes_hoard]

You will not be covered by paypal should something go wrong, Lost parcel etc.

[shoptilludroptara]

hi

same surname and address

it seems to be a female name c/o a male name

not the female name who brought it

lol im confusing myself

tara

[shoptilludroptara]

should add its being sent in a 500gm satchel that has tracking

tara

[extra-keen]

Sounds like the partner has logged on and used the account without the other partner knowing. LOL

Think I'd be telling them that there is no paypal protection if something goes wrong. If the above is the scenario - it could end up not so nice. But the best thing is to communicate with them and find out why!!! Do let them know you aren't happy (nicely)

[bigbrickshop]

Have they paid yet? If not, ask them to enter the name and address that they want it addressed to during checkout.

[bigbrickshop]

[shoptilludroptara]

hi

no they have not paid as yet

i sent a nice email apologising for the delay in answering

and explaining i need to check the rules on this one

and i explained that before paying the can add extra names and addresses in paypal as ive done this myself

and i explained the seller/buyer protection rules to them

and asked them to let me know how they would like to proceed

im happy to work with them to find a solution where we are both doing the right thing

thanks for all the answers much appreciated

i will wait to hear from them.might need to come back to this one for help maybe lol

tara

[shoptilludroptara]

hi

its the same address just different first names

surnames are the same

tara