on 25-06-2013 11:39 AM
When a buyer has purchased multiple items and I click on send invoice, I adjust the postage amount and/or enter a discount amount, but when I click recalculate it doesn't make any changes to the total and remains as the original costings. Any idea what I may be doing wrong? Have checked ebay help but it's not clear...
on 25-06-2013 11:46 AM
Don't click Recalculate. It works like a reset button.
Amend your postage and click Preview if you want to check that the totals are correct and then Send.
on 25-06-2013 11:57 AM
Thank you so much! So simple...
on 12-08-2013 09:51 PM
This is very helpful advice. Not very intuitive on Ebay's behalf. Anyway, you have saved me from much frustration. Thanks
on 16-03-2015 07:49 PM