cant open a payment not received case

[2010silversun]

why cant i open a payment received case?

[curraone]

you have to wait 4 days - exactly 4 days not a minute sooner

[2010silversun]

i have waited 4 days, sent 2 invoices, 1 meassage

[clarry100]

Correct me if I am wrong but I thought sending an invoice restarts the timer.

So I think you will have to wait until exactly 4-days after you sent the last invoice.

[beautbots01]

That's four days to the SECOND.   eBay normally notify you when you are eligible for a Non Payment Case.

[black*poppy]

It's definitely 4 days from when the item was bought/won.

I've never been notified when I'm eligible to open a case, I just check the dates.

Interestingly sor those who don't know, awhile ago I tried to set up the ebay automatic thingy to manage unpaid cases - you can't set them for 4 days if you accept returns.  I have 14 day returns so the manager won't open an unpaid case until day 15.  So annoying.

[2010silversun]

now both npb have messaged me stateing sorry for late payment, will pay 2morrow....why not pay now?

[lyndal1838]

Most people get paid on Friday so they are waiting for their pays to be ibn the bank....better that than having the payment bounce.

[cq_tech]

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@clarry100 wrote:

Correct me if I am wrong but I thought sending an invoice restarts the timer.

So I think you will have to wait until exactly 4-days after you sent the last invoice.

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Sending an invoice doesn't reset the timer, clarry. I always give my NPBs one last chance to pay by sending them a reminder invoice on day 3 and if they still haven't paid 24 hours later, I open the dispute.