on โ11-07-2014 01:04 PM
Could we have
(a) a requirement to always provide measurements for jeans in the listing when selling jeans, and;
(b) a standard guide for measuring jeans so that measurements provided are consistent?
Measurements for jeans and sizes vary wildly even within brands let alone between different brands so just stating the jeans size is not enough. I am forever having to ask sellers to provide measurements for jeans they are selling. Even then measurements are not always accurate because people use different techniques to measure jeans, hence my wish for Ebay to provide a guide for consistent measuring.
on โ11-07-2014 01:52 PM
so write to ebay and ask them ..... this is the members board, we can't help
on โ11-07-2014 02:11 PM
on โ11-07-2014 03:04 PM
eBay used to have a page called "Measuring your size" which had guides to actually taking measurements (clothing, shoes, hats even) and conversions for UK/USA etc, but it doesn't seem to exist anymore. I printed and laminated it and still refer to it but it is (and was) only really of limited use - conversion guides can differ enormously, and as you've already pointed out, sizes even within brands can differ.
I sell new and used skiwear, so handle gear from all over the world, and generations! Often, fashion corrupts sizing - if they were wearing things "relaxed fit" last year, and this year it's all "skinny jeans", you don't know where to start - except with a tape measure. Additionally, with something like skiwear that can be worn by either gender, it can be even more confusing - especially since things like which way a ladies jeans zip opened went the way of the dodo bird! And unfortunately, measurements for clothing manufacturers are only ever guidelines.
I supply whatever size the manufacturer has said, plus my own measurements, and my own opinion ONLY if I think a garment is particularly big or small or short or long for its (stated) size. I also make an impassioned plea to PLEASE check the measurements.
Yet I still receive emails saying "I received the pants today and they are too big/small/long/short/different colour on my monitor. My son is always a size 8 at KMart so refund my money". Or my favourite - "My kid is an average 10 year old but a bit skinny and tall with it - would these pants you have listed fit him?" Show me a class photo and point out the average one I say......
So sorry for the long-winded rant, but I guess I'm just trying to say that all you can really do is avoid sellers who don't/won't give measurements because eBay seem to distance themselves from becoming involved in anything they (or their lawyers) think they might be held accountable for.
Another tip - A brand's website is often a good place to look for size guides (with measurements). I Google them a lot, especially when I strike unusual or overeas brands.
Hope this is of some help,
Marina.
on โ11-07-2014 05:29 PM
If only ebay could get buyers to actually Read the descriptions and take note of the measurements.
I always list the tag size and the measurements I have taken. Still have people just look at the size.
on โ11-07-2014 05:48 PM
@michelle40_5 wrote:If only ebay could get buyers to actually Read the descriptions and take note of the measurements.
I always list the tag size and the measurements I have taken. Still have people just look at the size.
If someone demands their money back on the grounds of "not fitting", then leave negative feedback when you don't refund, eBay will usually remove it if you get on to them and they can see the measurements in the listing, but it's very unpleasant (and time consuming) to have to go through all that just because they can't be bothered to read. And eBay's new "defect" system means you really need to be vigilant because even a neutral now damages your score.... What a pain.
Marina.
on โ11-07-2014 07:06 PM
I have my own requirements for sellers providing measurements of all clothing items. If the item is for me and there are no measurements I hit the back button. If I am buying with the intention of selling on then I will risk a low bid as it is less likely others are going to be interested.
on โ12-07-2014 08:12 AM
OK I will do that. Thanks for the suggestion. I am new at this discussion board thing and was not sure how to go about trying to implement my suggestions. Although I must say 'au contraire' regarding your statement "we can't help"; Marina has been incredibly helpful with her response (see my reply), and all this feedback thus far has been helpful. Cheers! Fight the power! May the force be with you.
on โ12-07-2014 08:20 AM
Thanks Marina, your response has given me very useful information, as has all the other posts. Seems to me it shouldn't be too difficult to set up a uniform measuring system that everyone could follow. The difficulty would appear to be obtaining the assistance of Ebay to do this, although common sense dictates they should be willing to help improve the likelihood of successful transactions!
I do acknowledge that there will always be some lack of attention to detail from buyers that leads to bad transactions despite sellers having provided accurate measurements, photos, details etc.
OK, on with my quest; I shall now "write to Ebay" !!!
Thanks everyone, all the best, and here's hoping.
on โ13-07-2014 12:09 PM
OK, just to follow up, I wrote to Ebay and was astounded by their reply which was all about intellectual property rights and their policy of not accepting "unsolicited suggestions" because if they came up with a like policy to one suggested presumably the suggestor may then embark on an intellectual property breach claim!!!
How bizarre. "As if". All I was after was something to make selling and buying jeans a bit easier! Please note that I do both. They gave me long-winded links to info regarding how to go about it if I "still wanted to suggest something" but honestly I don't have the time right now to pursue it. Frustrating but there you are. Oh well. Maybe later.
Many thanks to those who took an interest in this issue. Cheers!