credit refund

[jenselling60]

Hi all,  How do I get a refund for an invoice rather credit.  I don't want a credit on my PayPal account, I don't sell much also I think it's not fair. I received an email to say I have this credit from a sale that was refunded. I've tried having a call made to me but it's not working.  I get an email saying they tried calling but couldn't get thru even though I have correct contact number in my personal details.

Thanks in advance!

Jen

[jenselling60 · Accepted solution]

Hi Lyndal
Thanks so much for your great reply to my question. I did the the suite but with mutual agreement it was canceled and I refunded the money to the buyer. That was a couple of weeks ago. I canceled the transaction at the time.
Today I received the invoice email. I think it's authentic.
Thanks for the heads up about spam.

[silversterio2]

You'll need to contact ebay to receive a refund of your ebay credit balance.

Here's a link which will help yuou.

Click on

Contact us to request a refund on your credit balance.

http://pages.ebay.com.au/help/sell/refunds.html

[247newdeals]

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@jenselling60 wrote:

Hi all,  How do I get a refund for an invoice rather credit.  I don't want a credit on my PayPal account, I don't sell much also I think it's not fair. I received an email to say I have this credit from a sale that was refunded. I've tried having a call made to me but it's not working.  I get an email saying they tried calling but couldn't get thru even though I have correct contact number in my personal details.

Thanks in advance!

Jen

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If Ebay gave you a credit it doesnot go to your paypal account it comes off your Ebay account. It means basically when you pay next months fees it will not incluse the amount you have been refunded. If it is a refund for FVF it is notusally something you have even paid it just means you want have to pay that fee. If it is for an item that has been returned you may of actually paid the FVF but as long as it is less that your fees this coming month it want make any difference getting Ebay to give you the money as it will need to be paid to thgem soon anyway