damaged tiles

[alijoh1456]

When a puirchaser collected and removed heavy item from premises(corporate building)  he chipped tiles taking it down the stairs. Is he responsible for repairing them.

[kopenhagen5]

Anyone doing the cartage is usually responsibie for damage during the process.

[alijoh1456]

so if he took it out of our office and transported it out he would be liable??

[lyndal1838]

Good luck with enforcing it unless the purchaser is also a registered removalist or carrier.

[collect247]

If it was just an ordinary joe blow then you won't get nothing and your insurance has to cover it and as lyndal said if it was a courier/removalist then their insurance covers it.

It's like if someone slipped over in your premises they can sue you and you need to be covered.

[imastawka]

Not enough info for my liking.

Everyone seems confused, I think.    Maybe it's just me    

My take is -

If it was listed as pick up only, buyer to do removal, and then the buyer has subsequently damaged the item, then it's the buyer's problem, not yours.

They have no recourse.

[davewil1964]

My take is that the seller and their staff watched the buyer remove the goods and that the seller's premises were damaged in the process.

[imastawka]

See....not enough info.

Too confusing to answer properly.

edit:   but upon re-reading the OP, I think you're right Dave.

[brerrabbit585]

If it was your item then you may be responsible for the actions of anyone removing it, as you brought them into the building, but that's just a guess on my part.