eBay PLUS Combined Shipping Refund Confusion

[sydney-diecast-kingdom]

Before eBay PLUS:

I would occasionally have buyers purchase multiple items prior to me being given the chance to combine shipping for them.

I would then contact them to let them know that I could send those items in the same box for a single shipping fee and would organise a shipping refund for them. 

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After eBay PLUS:

Earlier this year I was in the process of doing just that when the buyer messaged me back saying that they were an "eBay PLUS" member and got their shipping for free so no refund was necessary. They included a screenshot as proof.

After that I started asking buyers if they were eBay PLUS members or not as I was often refunding shipping to people that had actually paid no shipping.

As a seller is there any way to know who is and isn't a member and how much shipping they are paying?  

[sydney-diecast-kingdom]

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@eol-products wrote:

 Go to orders page Then just below awaiting postage it say show ebay plus only. When you click on it it goes green and reloads ebay plus sales.

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Cool. I'll have to try that out. 

[curraone]

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@eol-products wrote:

 Go to orders page Then just below awaiting postage it say show ebay plus only. When you click on it it goes green and reloads ebay plus sales.

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That's very good - eol -  always something new to learn.

[eol-products]

I don't think its been there long and I only found it lastnight after someone mentioned how many plus sales they had. I was scratching my head thinking how can you tell which is which.

[brerrabbit585]

It's been there a while and it's pretty obvious. I've mentioned it before now.

[eol-products]

I had not noticed it before but then with the layout changing constantly I find it hard to keep track. For instance the ebay plus is now showing back on the right of the screen where as yesterday it was on the left.