eBay removed email addresses in " view order details" seller hub

[masterstroke.eng]

Ebay  are screwing around with the contact info,  removing the buyers email address and inserting their own email address, looks like a combination code to lauch a nuclear missle ! Causing me headaches as most buyers are opting for a digital copy now  sent via email of my product  (they are saving postage and time)  

[curraone]

This is the new ebay feature where ebay controls the emails addresses, so sellers dont sell outside ebay

It is a legitimate address, just cut and paste it.

Has been the subject of other threads.

https://sellercentre.ebay.com.au/SU20-2/Email-Address-Visibility

[curraone]

https://community.ebay.com.au/t5/Selling/Changes-to-Email-Address-Visibility-on-eBay/m-p/2351766/hig...

[*tippy*toes*]

I haven't been able to see a buyer's email address for years.

[curraone]

That's because you don't look, tippy    Seller hub - orders - sales record - shows the buyers details including phone number and email address.

Or perhaps you don't use seller hub?

[*tippy*toes*]

I use Seller Hub occasionally. I don't have the sales record option. Would that be because I don't have a store?

[curraone]

No:  everyone has it I reckon.    Under your selling id, look under ALL ORDERS

[curraone]

[curraone]

and look under VIEW ORDER DETAILS

[*tippy*toes*]

Thank you!