ebay plus

[padraicpaul91]

eBay plus has started to appear on my listings from today. Comments on blogs from US sellers suggest that returns have increased significantly under this program. I am looking for comments as to whether I should cease offering returns on my listings, as this is the only way of opting out of the plus program.

[collect247]

Ebay offers 30 days MBG and PayPal 180 days so even if you state no returns in your listings it won't stick if a buyer claims for whatever reason.

[padraicpaul91]

Thanks above. However, it is the change of mind returns that are my main concern.

[curraone]

The ebay policy clearly states:

Can I still choose to not accept returns?

You are not required to accept returns for “change of mind” (remorse).

[collect247]

Well no, change of mind you don't need to accept

[curraone]

I'm a bit confused about what ebay plus actually is -  first it says it will be automatically applied to some listings - and then somewhere else, you have to pay $49 to subscribe.

[lyndal1838]

The buyer has to pay to subscribe to the system.....not the seller.

I wonder how many will do so.....it is not worth it as far as I can see.

[2*much*cute*stuff]

How do you see if it's on your items or not? I can't see anything new on mine, but was hoping to be included. 

[curraone]

---

@2*much*cute*stuff wrote:

How do you see if it's on your items or not? I can't see anything new on mine, but was hoping to be included. 

---

You cannot be included because your listings say no returns.    

We will automatically opt in listings offering a best-in-class retail experience on eBay, including the best customer experience. Criteria to be part of the program include (but are not limited to):

• Sellers who are Above Standard or eBay Top Rated (eTRS)
• New and fixed priced listings
• Returns are accepted
• The item is located in Australia
• Item is non-bulky or heavy.

[2*much*cute*stuff]

I do accept returns on new items, not pre-loved. Does that mean we have to accept for all? Oh dear...