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new Ebay listing policies for sellers

So Ebay wants sellers to remove all contact info and external links from our store and listings. 2 months ago they wanted active content removed which was a costly and time consuming task. Now we have to remove all contact info! We spend more time an...

Best Delivery Message I've Seen

It's no secret that I don't like sellers that use Registered Post but don't bother to mention it in the listing. (I am too slow getting to the door - with my walker frame - and I can't drive to the post office to collect the parcel). So I have starte...

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  • 2 replies
  • 1 Helpful

Customer opened a case for an item he damaged

Hi, I just wanted a little bit of advice because I've never experienced this before. I've had return requests in the past but they've all been easy to resolve and haven't caused me any issues. I had a customer request to return an item to me which he...

Need help with mother's jewellery

I have some pieces from my mother's estate and am at a loss as to value and how to describe them. I know the second one is crystal. Could any one please help? Many thanks.

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Payment for PICKUP ONLY item

Hi allI have been a member of Ebay and Paypal for many years and although a regular user I am more ofter a buyer. I have recently sold a large item that was PICKUP ONLY and because I cant provide a tracking number my funds will be held PENDING for 21...

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Resolved! EBay sent a buyer who lodged a return request a return sticker without giving me a chance to respond

I have been a 100% EBay seller for many years. I sold a camera and lens to a buyer on a No Return Auction.It was photographed and listed completly and honestly.However did not mention that the lens was missing a lens cap in the listing, as I thought ...

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  • 25 replies
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Resolved! local pickup payed through paypal

hi, what do i need to do in order to get paid if it is a local pick up but payed through paypal? do i need to mark as sent or something so that pay pal and ebay find me a trusted customer?

having trouble understanding some sellers

why do so many sellers let ebay walk all over them and put up with their policy which is not legal..i can prove that because if their policy was legal ebay would not have returned funds they tried to take from me within 4 hours after i got my bank in...

Ebay hit me with a final value fee of the wrong item

A buyer wanted to do local pickup for the Neumann TLM 103 microphone, so we exchanged phone numbers to do it. Ebay hit me with a violation for exchanging phone numbers through messages, but it was for the wrong item The item I was selling with the bu...

Ebay listings going AWOL

I am just in the process of doing a major tidy up of my ebay business ( getting ready for the new year and all that ) and I have noticed some fairly valuable, quality items that have been sitting for years unsold. When I search the listing to see wha...