feedback on non-payers

[jane-de-cluttering]

Look I'm new to this. BUT  I've had two experiences with people buying and then not paying.  Not Auction situations.

One I referred to the Resolution Centre & was eventually paid.  The other, I just cancelled the transaction.  Both are sitting there waiting for my feedback. 

I feel that I need to leave the negative feedback which is warranted, in order to alert other sellers. 

But on the other hand am concerned about the backlash. 

As i understand it, the buyer who who was dealt with by the Resoution Centre has no right of response. 

But what about the other Buyer - who I initated the cancellation?

As I say  - new here, don't want to cause grief, DO want to be responsible.  Please alert me to issues.

Thankyou for he previous guidance I've received here.  j

[collect247]

You used to be able to check if a buyer has been blocked from buying from you.

It was and perhaps still is in your account in the section where the buyer requirements are but I haven't checked in a while but I know it was there and it detailed the reason the buyer couldn't buy off you eg: to many unpaid strikes

[lyndal1838]

Yes, you can/could check if a buyer has been caught by your blocks but as far as I know there is no way of knowing if a buyer has strikes just by looking at their account.....they have to have tried to bid.

[lotzrgood]

I agree with you - is totally unfair and stupid. You should be able to see any non-paying bidders. All the feedback now is geared to helping/protecting the buyer. Of my last 3 sales - 2 have been non payers. My daughter has had 4 of her last 6 successful sales - non payers.

Too many buyers see Ebay as a GAME. The rules of Ebay clearly state - " When a buyer bids on an item, or selects Buy It Now, they're committing to paying for the item".

I wish Ebay would enforce their own ruling.

[jellybirddesigns]

Lotzrgood - you have to have Buy it Now with "Immediate Payment" enabled.

Then you'll never have a non-payer ever again.

[springyzone]

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@lotzrgood wrote:

I agree with you - is totally unfair and stupid. You should be able to see any non-paying bidders. All the feedback now is geared to helping/protecting the buyer. Of my last 3 sales - 2 have been non payers. My daughter has had 4 of her last 6 successful sales - non payers.

Too many buyers see Ebay as a GAME. The rules of Ebay clearly state - " When a buyer bids on an item, or selects Buy It Now, they're committing to paying for the item".

I wish Ebay would enforce their own ruling.

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At the moment, sellers don't have to 'see' a non paying bidder. If that bidder has a few recent non payment strikes, they just won't be able to bid if the seller has put the blockers in place.

What I think should also happen is that for any transaction where a seller's non payment claim has been approved by ebay, that the buyer should earn a demerit point as far as feedback goes. That would mean if, for example, their score was 10 in feedback, it would go back to 9. A regular non payer would soon have a fairly low score-as long as sellers carried through with a non payment strike & didn't simply let it go or cancel a sale.

A lower score would not in itself 'out' the buyer. No one would know what their previous score was anyway. But it might help sellers over their longing to leave false positives. And it would be a more accurate reflection of their rating by others.

I don't think it is a good idea for ID's to clearly show the number of non payment tallies as such. When you think about it, that's potentially a bit humiliating for a person, a bit like a teacher sitting a child in a corner with a hat on that says Dunce. You can't do it nowadays. You'd turn customers off in droves.

I have no unpaid items strikes against my name but if i did have, I'd be really peeved if ebay ID'd me as eg Springy (200) (4 unpaid item strikes). I would either leave or not bid for years till they fell off or else change my ID. None of those are helpful to ebay and their business and I don't think it would be helpful to sellers really. No one is going to look me up or even know I exist until I have already bought.