first neg feedback unfair

[davidc4430]

ok, woke up to my first negative feedback.

this fellow bought a second hand toy car from me and recieved it just fine.

i know because he sent me a message with photos of the car saying it had a repaired part on it, which it did, i never said the car was new.

it was restored and sold 'as is'

so in retaliation hes given me negative feedback with the message the item was sent to the wrong address!

it was sent to the address he has registered and tracking proves it was delivered on time.

sold on the 11.5.19 delivered 20.5.19

where should i go now?

[countessalmirena]

I would expect to pay over AUD600 for a genuine one.

Reproductions masquerading as genuine - around US$200.

Yes, not pocket money.

[ringinthedingding]

@David: Yes I see it there in the 9th pic now that you point that out, If I was collecting that stuff myself am fairly certain I would have seen that but you should cover yourself in future by mentioning anything like that regardless, buyers can be pedantic without giving them a reason so cover you ass is a good mantra to have when selling online .. hate returns with a passion especially "ebay assisted returns" if you follow my drift .. nostalgia for me searching through that category looking at parts and car models there ..

@Countess: them iphones will probably be worth something especially in years to come as imagine a lot of people with money would love to collect that type of stuff .. again many of them will be overseas but something that small shouldn't be too expensive to post .. am going to really be careful what I do and don't throw out and give away in future ..

I have a terrible habit of undervaluing stuff that I give away (like I gave away all my scalextric stuff years ago etc)  and overvaluing stuff that I keep for resale and in all honesty seem to have difficulty selling anything at all these days .. the markets for these things can be quite fickle .. a few years back (about 8 or so years ago) I had these near to antique irons (Kerosene driven) and tried to sell them in Australia and no one at all was interested .. eventually a buyer from Austria got through all the country blocks I had in place (obviously a database error on ebay as they thought austria was Australia at the time) and bought the 2 of them for $20 plus postage ..

I was appalled as the postage for them to send to Austria was about $100 at the time and had to ship it via ocean freight etc (probably double that now) but the buyer was quite happy to pay the postage and this has been the pattern repeatedly, most of the actual collectors for antiques/collectables are overseas .. imagine selling something for $20 and $200 postage and then getting stung with the 11% ebay fees on postage and item and you will see my problem selling here offshore .. have large antique carvings here worth a hefty sum offshore but nothing in Australia etc .. same thing with antique furniture etc ..

.. anyway not going to give up entirely but my take on it is the markets in Australia are either tepid or oversaturated so is difficult for me to get excited about selling these days .. I hate listing stuff that doesn't sell and in all honesty don't sleep well selling expensive stuff on ebay these days so am pretty well stuffed selling here these days .. I still keep a toe in the water here and get the occasional flurry of sales for cheap and cheerfuls but nothing like the old days ..

[brerrabbit585]

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@davidc4430 wrote:

going back to my sale, if you select the 9th photo you can see where the 'repaired' front right wishbone is strenthened with a little 'liquid metal'

its not like i hid it!

i did my best to put a lot of pictures so a buyer could study the car.

the guy was just thinking he could get a further discount.

i had allready dropped the price by $100 and did free delivery for the guy.

---

Photos can disappear from listings so you need to mention any faults and not just rely on the photos.  I'm not saying that happened here but you do need to allow for it happening.  Also, sometimes things in photos are obvious once you've got the actual item but it's easy to miss them in photos, so again, they need to be mentioned if you want happy buyers (and a stress-free sale).

You don't get notified when ebay remove a neg, or I didn't when I left one a couple of years ago saying the item was an illegal copy.  Don't ask me how she got that removed but she did.

[ringinthedingding]

@David: Yes I see it there in the 9th pic now that you point that out, If I was collecting that stuff myself am fairly certain I would have seen that but you should cover yourself in future by mentioning anything like that regardless, buyers can be pedantic without giving them a reason so "cover you ass" is a good mantra to have when selling online .. hate returns with a passion especially "ebay assisted returns" if you follow my drift .. nostalgia for me searching through that category looking at parts and car models there ..

@Countess: them iphones will probably be worth something especially in years to come as imagine a lot of people with money would love to collect that type of stuff .. again many of them will be overseas but something that small shouldn't be too expensive to post .. am going to really be careful what I do and don't throw out and give away in future ..

I have a terrible habit of undervaluing stuff that I give away (like I gave away all my scalextric stuff years ago etc) and overvaluing stuff that I keep for resale and in all honesty seem to have difficulty selling anything at all these days .. the markets for these things can be quite fickle .. a few years back (about 8 or so years ago) I had these near to antique irons (Kerosene driven) and tried to sell them in Australia and no one at all was interested .. eventually a buyer from Austria got through all the country blocks I had in place (obviously a database error on ebay as they thought austria was Australia at the time) and bought the 2 of them for $20 plus postage ..

I was appalled as the postage for them to send to Austria was about $100 at the time and had to ship it via ocean freight etc (probably double that now) but the buyer was quite happy to pay the postage and this has been the pattern repeatedly, most of the actual collectors for antiques/collectables are overseas .. imagine selling something for $20 and $200 postage and then getting stung with the 11% ebay fees on postage and item and you will see my problem selling here offshore .. have large antique carvings here worth a hefty sum offshore but nothing in Australia etc .. same thing with antique furniture etc ..

.. anyway not going to give up entirely but my take on it is the markets in Australia are either tepid or oversaturated so is difficult for me to get excited about selling these days .. I hate listing stuff that doesn't sell and in all honesty don't sleep well selling expensive stuff on ebay these days so am pretty well stuffed selling here these days .. I still keep a toe in the water here and get the occasional flurry of sales for cheap and cheerfuls as that is mainly all I can bring myself to list due to the risks etc but sellthrough is nothing like the old days ..

[lyndal1838]

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@ringinthedingding wrote:

@Countess: them iphones will probably be worth something especially in years to come as imagine a lot of people with money would love to collect that type of stuff .. again many of them will be overseas but something that small shouldn't be too expensive to post .. am going to really be careful what I do and don't throw out and give away in future ..

---

The cost of sending mobile phones overseas is not the problem.  There are very strict rules about posting them because of the batteries.

You cannot send them through Australia Post and using a dedicated courier service is very expensive.0

[ringinthedingding]

"The cost of sending mobile phones overseas is not the problem.  There are very strict rules about posting them because of the batteries.You cannot send them through Australia Post and using a dedicated courier service is very expensive.0"

oh yes I remember that now .. batteries in devices in the post etc can start fires and iphone batteries are difficult to remove and replace etc .. oh well probably a market that won't develop well then or the batteries will need to be removed or perhaps people will post anyway and we will see lots of fires .. will remember to not start collecting iphones for resale then .. no doubt that market will take off now that I have decided that .. lol ..

ON a side note and to save me searching etc as trust you have knowledge on this: .. do you know if Lithium batteries or batteries in general can be sent via auspost at all?

[lyndal1838]

Wet cell batteries are forbidden.

Some dry cell batteries can be sent by air using special packaging as prescribed by Australia Post.  Others can only be sent by road.

Lithium batteries are termed Dangerous Goods and can only be sent if you follow the rules set out for Dangerous Goods which are very strict.

The rules are very strict and very specific regarding the packaging.   If you are thinking of sending batteries I suggest you read the AP Dangerous and Prohibited Goods Guide.   Section D10.2 deals with the packaging of Batteries of all types and how they can be sent, if at all.

[curraone]

Australia Post cannot accept lithium batteries or devices containing lithium batteries for mailing overseas or for domestic air carriage. ... Such items will be carried in the mail by road transport only within Australia via Australia Post's parcels service

[ringinthedingding]

Thanks Lyndal and curraone .. have downloaded this here:

https://auspost.com.au/content/dam/auspost_corp/media/documents/dangerous-and-prohibited-goods-guide...

You'll find lithium batteries or cells in portable electronics. They're a dangerous good and present a fire and safety risk if transported incorrectly. Australia Post limits how lithium batteries can be sent, and you're required to send these items in compliance with Australian and international regulations.

What types of lithium batteries can be sent?
Regardless of what domestic or international mail service you use, Australia Post can only carry the following types of lithium batteries:

Lithium ion (rechargeable) - 20 watt-hour per cell or 100 watt-hour per battery
Lithium metal (non-rechargeable) - one gram per cell or two grams per battery
Lithium batteries can only be sent internationally (air or sea), or domestically by air if the battery or cell (maximum of two batteries or four individual cells) are installed in the device and meet all the packaging requirements.

Recalled, damaged or non-conforming cells or batteries are also prohibited from being sent by Australia Post.

How to package lithium batteries
Make sure that the electronic device you're sending can't be turned on accidentally, and you have used strong internal and external packaging. Under no circumstances should lithium batteries be packed by themselves, or alongside a device. To find out more on how to package your batteries correctly refer to the Dangerous and Prohibited Goods and Packaging Guide (1.21mb).

Sending lithium batteries overseas
Shipments of electronic items containing lithium cells and batteries are prohibited when sent using the International Courier product.

You cannot send lithium batteries to Germany, Italy, Laos or Macao. If you do, your item will be refused or returned to sender.

Check our International Post Guide for any local restrictions in place before sending Lithium batteries overseas.

[purplemon18]

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@ringinthedingding wrote:

Thanks Lyndal and curraone .. have downloaded this here:

https://auspost.com.au/content/dam/auspost_corp/media/documents/dangerous-and-prohibited-goods-guide...

You'll find lithium batteries or cells in portable electronics. They're a dangerous good and present a fire and safety risk if transported incorrectly. Australia Post limits how lithium batteries can be sent, and you're required to send these items in compliance with Australian and international regulations.

What types of lithium batteries can be sent?
Regardless of what domestic or international mail service you use, Australia Post can only carry the following types of lithium batteries:

Lithium ion (rechargeable) - 20 watt-hour per cell or 100 watt-hour per battery
Lithium metal (non-rechargeable) - one gram per cell or two grams per battery
Lithium batteries can only be sent internationally (air or sea), or domestically by air if the battery or cell (maximum of two batteries or four individual cells) are installed in the device and meet all the packaging requirements.

Recalled, damaged or non-conforming cells or batteries are also prohibited from being sent by Australia Post.

How to package lithium batteries
Make sure that the electronic device you're sending can't be turned on accidentally, and you have used strong internal and external packaging. Under no circumstances should lithium batteries be packed by themselves, or alongside a device. To find out more on how to package your batteries correctly refer to the Dangerous and Prohibited Goods and Packaging Guide (1.21mb).

Sending lithium batteries overseas
Shipments of electronic items containing lithium cells and batteries are prohibited when sent using the International Courier product.

You cannot send lithium batteries to Germany, Italy, Laos or Macao. If you do, your item will be refused or returned to sender.

Check our International Post Guide for any local restrictions in place before sending Lithium batteries overseas.

---

So just to help the less tech savvy, the highlighted sections mean that a smart phone, or even a laptop can be sent providing it is properly packed, and not some unusual item like a laptop with 2 batteries, or a torch with 4 batteries.

• A typical laptop has 1 battery containing 3-4 cells with a watt hour rating of about 50-100 watts.
• A smartphone typically has 1 battery containing 1-2 cells with a watt hour rating of about 10-20 watts.

Sufficient packaging means prefereably you kept the original retail box and put that into a second shipping carton. Alternatively, you would have to devise a way to cover the power button so that it cannot get bumped in transit and put it in 2 boxes, packing material etc.

At first AP were so vague in their requirements after the lithium battery fires that made the news a few years ago that people (myself included) interpretted it to mean a global ban. This information that ringinthedingding was gracious enough to post I first spotted fairly recently, maybe 6 months ago? I had looked before and could not find this info, maybe a year ago? So this seems to be new information.