got a strange neutral, should I ask customer what they meant?

[gem-boy-g]

I recently sold a lapel pin that didn't even look like it had been out of it's box, there were lots of detailed photos. The neutral said the pin to hold it was not as described and I have no idea what they meant. Obviously neutrals and negs are a hazard of the game and it's not that that worries me, it's the fact that I may have missed something. Should I write and ask her or just forget it?

[lyndal1838]

Max, the OPs feedback score has not been ruined....it was only a neutral and not a particularly nasty/damaging one either.

It will very soon disappear in a sea of green dots.

[gem-boy-g]

lyndal I just looked at one of the pins on ebay uk and I see what you mean, silly me I thought mine was how they all were, should have stuck to brooches . Thanks for your comment Max but I'm not too worried now I know what it was for.

[*crikey*mate*]

was still weird though considering the pictures and how clear they were.

It's not like the buiyer couldn't have known that the pin thingy was different to the "norm".

They knew and they bought anyway and then neutered you... that just seems a bit rough to me

[the_great_she_elephant]

They knew and they bought anyway and then neutered you... that just seems a bit rough to me

Downright illegal, I would have thought