on 13-03-2016 11:02 PM
30 days from sale date, return request opened, or last message within return request?
Sorry, I know its been answered a hundred times, Ive looked, cant find it.
on 13-03-2016 11:14 PM
Too late for me to read this but have a look.
Should be in there somewhere.
on 14-03-2016 11:32 AM
It's (supposed to be) 30 days from the date the request was opened (and presuming it's not escalated), but the one I had (for a COM return where the buyer never ended up following through), took a bit over that (somewhere between 35 and 40 days >_> ).