invoicing

[amc0259]

Hello,

This has not happened to me before, so I need to ask the question!

I am selling an item and both myself and buyer have come to an agreement on price.

He has asked me to firstly send him an invoice and then he will make payment to my PayPal account.

My problem is that I can see no option on this item to forward him and invoice???

Does the buyer need to put the item into there cart first before you the seller can generate an invoice?

Thanks

[curraone]

first of all the buyer has to buy - he has to commit to buy and complete the purchase - then ebay will say to him PAY NOW.

most buyers don't wait for an invoice, they just pay.

once he completes the purchase however, you will receive an ebay email saying that YOUR ITEM SOLD and then you will see how to send an invoice.

cheers

[emilychen090108]

I guess maybe the buyer thought you got an ABN nunber so that you are able to issue an invoice...

[clarry100 · Accepted solution]

Once the buyer commits to buy the item and before he pays you will have the option to send an invoice.

But if the item is FREE Postage you cannot give discount on the item at all thru the ebay invoice. You can only discount up to the value of the postage fee if its not FREE postage.

Other than that the only other way you can send an invoice is via PayPal and for that you will need to know his PayPal email address. But to do that is seen as trading off eBay and is against policy. Because ebay would miss out on their FVF of course. Passing of email addresses via messaging is blocked by ebay.

If the price you have agreed with your buyer is something other than the listing I think the only way you can do this is to have him buy it at the listed price and then do a partial refund thru PayPal for the difference. He will have to trust you to do this tho.

But keep in mind you will still pay FVF on the price it is listed for not for the discounted price.

[amc0259]

thank you everyone for your replies! much appreciated!

[amc0259]

Hi thanks for your response,

When selling my item I did offer free postage.

However, I had my item at a set price or best offer.

I've taken the best offer which is obviously lower than the

orginal price.

I am trying to invoice at the agreed price, there is an option to recaculate however,

it wouldn't recaculate to the lower price?

What can I do?