item purchased in US and paid via PayPal but the item was deleted by seller after payment cleared

[amvm0708]

I purchased a nutribullet from ebay seller on 27/09/13 and paid via paypal straight away. I logged in to my ebay acct today and saw that the seller has deleted the item snd has since closed his acct. I have reported and commenced dispute with paypal but is there anything else I should do? Your help would be great please

[this-way-up · Accepted solution]

The sellers acc is still open...

They currentlty have 11 items for sales. They are new, with 6 FB comments....and your purchase was only a couple of days ago.

 The seller cannot delete the item from your purchase history...Maybe, they only had one to sell..

Have you tried to contact the seller? 

[putney32 · Accepted solution]

not a closed account at all... seller is trading and listing as we speak.

he does use the Global Shipping program so there may be additional postage to pay when it arrives at the Global Shipper warehouse for onforwarding (they are called Pitney Bowes and they are EXPENSIVE!!!

GO to your my eBay page, Buying... and your item will be there.

[go-tazz · Accepted solution]

Seeing as it's paid for it's in Purchase history,under saved sellers and above Sell

Lists

• All lists
• Watch List & Other Lists
• Saved searches
• Saved sellers

Purchase history (just click on it).

Sell

   

[lyndal1838 · Accepted solution]

Please self report your post. You can not name and shame on the boards, especially when you have named the wrong seller and given the wrong information.

The seller you named has not sold a nutribullet and is still selling.

The company you did buy from is also still listing.

Do you realise that the nutribullet you purchased has a waring that it is for use in the USA only and will not work overseas.

Is it possible that Pitney Bowes has cancelled the transaction because they realised the problem....they have been known to cancel items in the past for various reasons.

[amvm0708]

Hi the actual post was deleted from my purchase history. I did manage to get in contact with the seller and it was ebay who removed the activity. I received an email from ebay later advising me of this transaction. Prior to this, i did try to contact the seller through details from paypal transaction and saved copy of the purchase.

In the end, have managed to work the issue through and yes, the seller is still active however at the time, i was not able to locate.

I do thank everyone for their responses. I did not know what else to do and it was the first time it happened to me so i was flustered. If i have offended anyone then i do apologise as it was not my intention.