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Forum Posts

re-invoice a failed echeque

Hi, does anyone know how to re-invoice a failed echeque? live help is down and I cannot see an option to do it in the drop down menu. thanks

Do you think Ebay should be a more active and more ethically conscientious with sellers

Ebays life blood is their sellers. They have continued to put up their fees and they are almost 10% of the sale price. Yes they are a buisness and they deserve right to make money. I beleive they are a little too greedy and are limiting the profitabl...

User avatar by Community Member
  • 2258 Views
  • 40 replies
  • 1 Helpful

Customer Support unavailable for eBay.com.au

Earlier today an earthquake hit the Philippines near the city of Cebu. Many of our dedicated Customer Support employees are based in this region, and our thoughts are with all of them and their families as they deal with this disaster. The office bui...

User avatar by eBay Employee
  • 463 Views
  • 2 replies
  • 0 Helpful

Not complaining at all but strange never the less

Has anyone else noticed that when using click and send for a 500 gram ebay stachel the price is now $6.95 instead of the $7.15 it usually is? Now as I said in my subject I am in no way complaining but it just seems strange that Aus Post has reduced t...

User avatar by Community Member
  • 732 Views
  • 4 replies
  • 0 Helpful

INR Claim 6 months after purchase.

I've received a message from a buyer saying she did not receive her item which she purchased on 24th April. She says her daughter just mentioned it to her recently and that's why she's only just contacted me. I know occasionally people can order some...

User avatar by Community Member
  • 510 Views
  • 2 replies
  • 0 Helpful

I didn't receive my discount or credit

eBay replied my request:Please be advised that once an unpaid item case is opened, you only have 4 days to wait for your buyer to settle their payment. If there's no payment from your buyer you need to close the case manually so that you will receive...

Why Bother With Auctiva? Is There Any Advantage?

Spent hours putting together my listings using Auctiva on Monday, had them scheduled to list on eBay Monday evening... none of them listed. Auctiva responded that they had a power outage and a problem with their ISP and that it all happened so sudden...

User avatar by Community Member
  • 1445 Views
  • 6 replies
  • 0 Helpful

postage

I am fairly new to ebay and never sold anything that needs posting, I want to sell a set of bose speakers that weigh about 10kgs they are too big for the auspost boxes so I don't think they qualify for a flat rate australia wide, So how do I put up a...

User avatar by Community Member
  • 571 Views
  • 11 replies
  • 0 Helpful

Resolved! Hi can any one help

Hi every one..i have recently sold a few items to a seller..She was unwell and said she would pay in a few weeks time due to a hospital visit...In the meantime my son accidently damaged one of her purchased items...I contacted her after the three wee...

Postage

Why cant i find a pick up only option 

User avatar by Community Member
  • 284 Views
  • 1 replies
  • 0 Helpful

Ebay DSRs System Has Lost The Plot

So Ebay completely closes down my 12 year old Ebay business because my performance is below standard. My last evaluation on 20th September for the period 1st June to 31st August was below standard. Below are my figures: Item As Described - Required 1...

User avatar by Community Member
  • 3161 Views
  • 48 replies
  • 1 Helpful

Suspect shill bidding

Hi everyone, how can I describe to you here so that experienced sellers can have a look, at what I think might be shill bidding on a current auction without being in breach of rules. I believe that we are now not allowed to mention even the item desc...