on 03-02-2018 09:39 PM
Hi,last sunday i listed numerous items and there was a ebay heading stating:
Pay a maximum of $1 in Final Value Fees for any items you list and make available for purchase in a single category during the Promotion Period (see exclusions below).
Final Value Fees are the selling fees charged on sale of an item, calculated as a percentage of your total sale price. The promotion does not apply to Insertion Fees, fees for optional features or upgrades or any other fees that may be applicable. Learn more about eBay fees.
All www.ebay.com.au members are eligible to participate in this offer.
did anyone else see this please.
on 04-02-2018 08:35 AM
Yes and it's back again today.
on 04-02-2018 09:12 AM
on 04-02-2018 09:26 AM
I would strongly suggest anyone who sells anything listed on Super Sunday Promo's to check final vaue fees charged if they sell anything. Used the Sunday one on 14th Jan and sold a $249 item yesterday after 3 relists and charged $27.15 in fees not the $1. Have just spoken to Ebay and Fees have been altered as due to an Ebay glitch I was charged Full final value Fees, so now altered to reflect correct $1..
on 04-02-2018 10:07 AM
exactly what happened to me,i have been charged full fvf's on all items,when i chat with them they said i had no such offer for $1 fvf,even tho i had saved and sent the following-
Pay a maximum of $1 in Final Value Fees for any items you list and make available for purchase in a single category during the Promotion Period (see exclusions below).
Final Value Fees are the selling fees charged on sale of an item, calculated as a percentage of your total sale price. The promotion does not apply to Insertion Fees, fees for optional features or upgrades or any other fees that may be applicable. Learn more about eBay fees.
All www.ebay.com.au members are eligible to participate in this offer.
they still say i had no offer,any help as to how to resolve this,does anyone have a screen shot of offer?
thanks
on 04-02-2018 10:36 AM
@queenslander-one wrote:I would strongly suggest anyone who sells anything listed on Super Sunday Promo's to check final vaue fees charged if they sell anything. Used the Sunday one on 14th Jan and sold a $249 item yesterday after 3 relists and charged $27.15 in fees not the $1. Have just spoken to Ebay and Fees have been altered as due to an Ebay glitch I was charged Full final value Fees, so now altered to reflect correct $1..
That is because the promo only applies until the FIRST relist. So there was actually no glitch, just a failure to read the terms and conditions.
You have been lucky, they could legitimately have told you to go jump.
on 04-02-2018 12:00 PM
@p4kvic wrote:exactly what happened to me,i have been charged full fvf's on all items,when i chat with them they said i had no such offer for $1 fvf,even tho i had saved and sent the following-
Pay a maximum of $1 in Final Value Fees for any items you list and make available for purchase in a single category during the Promotion Period (see exclusions below).
Final Value Fees are the selling fees charged on sale of an item, calculated as a percentage of your total sale price. The promotion does not apply to Insertion Fees, fees for optional features or upgrades or any other fees that may be applicable. Learn more about eBay fees.
All www.ebay.com.au members are eligible to participate in this offer.
they still say i had no offer,any help as to how to resolve this,does anyone have a screen shot of offer?
thanks
If you go to the bottom of your All Selling page, or wherever the offers show if you're using the seller hub, there are two small links immediately underneath the heading Promotional Offers. One says Active, which shows current offers. The other one says History. Click on this and it'll show any promotional offers you've accepted in the last few weeks. If you click on the number under Used it shows a list of all the listings you did under this offer. The offer will NOT apply to any other listings, including relists which automatically get a new listing number, so if anything auto relisted before it sold then the offer won't apply to it. As davewil said, it's only the first cycle of a listing that this sort of offer applies to. If, on the other hand, the item number for the listing that sold does appear on this list then you're entitled to only pay the $1.10 in fees.
on 04-02-2018 12:15 PM
I see your four sold listings were indeed all listed on the 28th, but did you accept the offer in your Promotional Offers section before you listed the items? If you didn't then you aren't entitled to the lower fees. You can see whether or not you accepted them by clicking on the history section of your offers as I explained above. If you didn't accept the offer then it won't show up in the offers history.
on 04-02-2018 12:39 PM
queenslander, I rang and queried these promos before, and even ticking the auto relist, its not valid on relisting only the first time you list
on 04-02-2018 03:00 PM
Just wondering, if I change (lower) the price of a listing after today, would this still be valid ?
Thanks