eBay

Unauthorised Transaction lodged with Paypal

I've received notification from Paypal that a customer has lodged an 'Unauthrised Transaction' & filed a case with their financial institution. They are saying that someone made the order without their permission.I had no reason to be suspicious of t...

items marked posted when only postage purchased

Is it necessary for ebay to mark items as posted in your my ebay as soon as postage has been puchased?Would it really be that hard to have an icon that shows postage has been paid but item is yet to be actually posted? Or something similar?I know its...

To post a small parcel is $7.95 by Australia Post you must charge $9.00 to avoid losing money on Eba

Buyer selected "other" payment method and system won't let her pay

I only accept Paypal (bank deposit if they really make a fuss), but I added "other" to my listings to avoid that problem whereby buyers were being made to pay immediately for each item. Seems it's backfired. One of my buyers selected "other" upon che...

Description page text wrapping or text limit

Good morning, I am new ebay seller and have created a grafic header and footer for my item description. I am having difficulties getting the description to look the way i want. I would like the text not to exceed the edge of the header and footer. [h...

Lying and copyright infringement simply by using the word 'for'.

Knock off fake Apple air pods, how is is possible to use the Apple Air Pods brand in your ad. Easy just write "FOR Apple air pods" as if it is something that really is 'for' them, like a case. But it isn't, it's just knock off garbage bluetooth headp...

Questions and Answers box: "ask buyers and sellers about this product" confusing buyers

Is anyone else having buyers complain that their questions are not being answered and the buyers have submitted it in the large question box at the bottom of the listing which seems to send the question no where? I tested it to ask myself a question ...

international postage

Fisrt got International flat postage rate for large letters Now got International parcel untracked reinstated keep an eye open for them

Sku not shown on Ebay app?

Is there any way at all to see the Sku of an item when looking at the ebay app? Because i can't find it.

Auspost BX1 Box

Can anyone help with this please? If I use eBay postage labels, for a BX1 box, does it have to be an eBay box, or even an Auspost box, or can I use my own box if it fits the dimensions?

Is it LEGAL to advertise items SIMULTANEOUSLY on different e-commerce sites?

I have a number of household items (beds, wardrobes, tables etc) which I will need to sell QUICKLY prior to moving to a new apartment next month. To expedite the sales, I’m considering listing them SIMULTANEOUSLY on eBay, Gumtree and Qsales. If I use...

How do I send pickup details without getting restricted?

I have sold something to a local buyer who wants to pickup and pay cash. The last time I sent my details Ebay kindly gave me a week's holiday (and also did themselves out of some commision). So how do I get my details to the buyer? carrier pigeon? Ou...

Bidders cancelling their bids

Twice this week I've had people bid on an item and then two days later they message me and decide their budget can't afford it, then they cancel their bid. Super annoying obviously, but more to the point is there any consequences for the user or can ...