please checkout my last negative i recieved

please checkout my last feedback a buyer left me

im mad as hell

this buyer leaves negative for 95% of her buys 17 out of 20 buys she leaves nagative feedback unbelievable

she didnt even give me a chance to respond  as she lives in the same city as me

so easy for me to just drop replacements of to her house or give refund

i believe shes just out to ruin sellers reputations

is there anything i can do

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Re: please checkout my last negative i recieved

Add her to your list of following...............................pleeeeeze. Smiley Wink

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Re: please checkout my last negative i recieved

you could expose her: reply to her feedback putting her name in your response (for other sellers to view).....use Help & Contact to let eBay know of her record
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Re: please checkout my last negative i recieved

What you describe sounds like abuse of the feedback system.

You might try contacting ebay about it and ask for removal of the feedback.

 

Was the item the buyer claims never arrived sent with tracking?

If so, does it show delivered?

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Re: please checkout my last negative i recieved

go-tazz
Community Member

Sounds like a "buyer" that's getting freebies,(non tracked items will be claimed as not received).

 

You have a message Op,  ^

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Re: please checkout my last negative i recieved

As suggested contact eBay for it's removal and also add her to your BBL so she can't buy anything else in case she retaliates to any of your actions.

 

Reply for the feedback could be - No contact from buyer xxxxxxxxxxxx to resolve issue.

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Re: please checkout my last negative i recieved

I recieved a negative feedback last month for a non recieved item. I automatically assumed they were trying to scam me. After spending a day angry and trying to calm myself down, I decided to message the buyer and very politely asked them to confirm they were living at the address I shipped to at the time I shipped it, as it had been almost 2 months. They immediately asked me for a revision request and now I no longer have that neg. It was an honest mistake, their address must not have been up to date.

As angry as you feel right now, contact the buyer, be polite and ask them to confirm the address. If their address is incorrect, it might explain the other negs they've given out.

 

Or they could just be a scammer. Give it a try.

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Re: please checkout my last negative i recieved

Uggh... The all too common "Not Happy" eBay buyer. >_>

 

<_<

 

>_> 

 

It's possible it was an error or overisght (some people do end up repeating the same Fb over and over again when using a mobile), I suppose, presuming they were all fairly recent purchases and/or she hasn't taken any notice of any sellers who may have contacted them regarding the FB - because if they are spread out over even a few weeks, surely someone would have brought the error to their attention (or tried to), and most normal people would have started thinking "why aren't I receiving any of my purchases.....?", not to mention that by the 17th time, even if I genuinely believed it was all the sellers fault, my FB would have progressed from "not happy" to severely ticked off.

 

Personally, while I would remain open to the possibility it hasn't been intentional, I would be highly suspicious of that pattern of behaviour, and report them to eBay. 

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Re: please checkout my last negative i recieved

ebays reply to me was the usual excuse

as there was no tracking

nothing they can do

only the byer can fix this up

what upsets me is

the buyer did not lodge item not recieved thru ebay

she didnt email me asking where is my item

she didnt ask me for a refund

i heard nothing from her

just a negative from her

when you buy 20 items from seperate sellers

and leave 17 negatives

tells me somthing is very wrong here

13 negatives in a row she has left sellers

each negative she writes item never came not happy

the buyer only lives 6 kilometers away from me

i could easily have replaced lost item and delivered to her house

or happily refunded her money

where is seller protection from ebay

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Re: please checkout my last negative i recieved

Google the address...is it a unit/flat....would the item fit in the letterbox?
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