problem relising an item

[davidc4430]

trying to relist an item keep getting this message

The UPC field is missing. Please add UPC to the listing and try again. If you're using a mobile app, make sure you have version 5.1 or higher.

i'm on a desktop, preview of listing works ok just not actual listing it.

[davidc4430]

i put the 'does not apply' into the space where its asks, made no difference, also tried leaving it blank and typing in the manufacturers part number, nothing works.

luckily i only have 18 items i want to relist and 1 new listing to do. still darned annoying.

if it gets fixed i will have my 40 free listings

[twyngwyn]

Yes, tinkering....my store fonts have been changing all day....they are playing with the way we view photos too!

[davidc4430 · Accepted solution]

ok, rang ebay and got instructed to switch to the 'advanced' listing tool on each of my items that need listing.

under advanced there is a UPC field that you can put 'does not apply' onto

this cures the problem and item lists as normal.

[*tippy*toes*]

I listed a few new things last night and didn't get asked for that number. After reading the posts here I was expecting it, but they went through no problems. I'm guessing it's only in some categories? I list with the advanced tool.

Did using the advanced tool get the 3 free relists back for you? Sometimes changing can kick them back off again. When they disappeared supposedly permanently last year, I changed to the quick lister to list something and it was there. Changed it back and it was gone again, so changed all my listings over to quick until eBay gave them back to everyone.

[davidc4430]

i think my listing problem was attached to the catagories i'm listing in as listed an item in new catagory today i hadnt used before and no message.

no, still no free relists. i didnt think to ask when i was on the phone, was just relieved to have an easy fix for my problem.

[davidc4430]

recieved news of comming changes, 

Note: By February 2017, all new listings will require at least one of the product identifiers listed above. The use of ‘N/A’ or ‘Does not apply’ will no longer be acceptable as a product identifier. Some categories (including Real Estate; Tickets, Travel;  and Services) and item types will continue to be exempt from using product identifier

so the 'does not apply' is out and we will have to come up with numbers in order to list a lot of stuff

[*tippy*toes*]

Well that rules me out because none of my items have them. A couple have the box but most don't. Hopefully those couple of things sell before then. Can we make the numbers up I wonder? 

[davidc4430]

that was my thought

but will there be a record of items and numbers somewhere so if you dont put in the right number you wont be able to list?

it'll be a nightmare if that happens.