"invisible" sales caps and store subscription levels

Anonymous
Not applicable

Hey guys im looking for a bit of input

 

I have a basic store and at the moment around 600 items for sale. That can fluctuate at times but no matter how many items i have, i seem have around the same amount of sales every month. Even when i had 300 items for sale i still had around the same amount of sales. I just cant crack any higher no matter how much i list.

 

Does anyone have any theories about whether ebay put a "invisible" cap on the amount of sales they will allow you depending on what store level you have?

 

What im wondering, is if i upgrade to a featured store would that likely see my "cap" lifted and have more sales?

 

i have heard of some people opening a second store on another ID and basically doubling their sales.. im not sure i want to try that one yet though

 

thoughts?

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"invisible" sales caps and store subscription levels

I have no answers, but all the same questions, so will follow this thread with great interest !

 

Similarly I have heard, there is an invisible cap (which is basically impossible to get past) Smiley Sad

 

And given it is about $30 ?  I think to up-grade, one has to wonder if there would be any benefit.

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"invisible" sales caps and store subscription levels

Take a read of the OP in this thread:

 

eBay Employee Reveals Practice of Secret Seller Limits

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"invisible" sales caps and store subscription levels

We have discussed this on the Powersellers Board.  Yes there is a cap.  Another seller up=graded to Featured and it didn't make any difference.  Sellers of different levels have noticed it.

The first one to bring it up on the board had sales of $20,000 a month and over (when allowed)....and high feedback.  Just couldn't seem to go past that glass ceiling.  Mentioned it to his Account Manager, and strangely next month, sales broke the cap.  But subsequent months weren't past that 2nd cap.

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"invisible" sales caps and store subscription levels


@sueken4812 wrote:

We have discussed this on the Powersellers Board.  Yes there is a cap.  Another seller up=graded to Featured and it didn't make any difference.  Sellers of different levels have noticed it.

The first one to bring it up on the board had sales of $20,000 a month and over (when allowed)....and high feedback.  Just couldn't seem to go past that glass ceiling.  Mentioned it to his Account Manager, and strangely next month, sales broke the cap.  But subsequent months weren't past that 2nd cap.


So what qualifies a seller to have an Account Manager ?

Is it based on value and/or number of transactions, how long you have been a member, your Feedback Ratings ? 

Or perhaps all of the above ?

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"invisible" sales caps and store subscription levels

Anonymous
Not applicable
i consider myself a small time seller.
i currently have around 600 listings and have a basic store.
My glass ceiling seems to be at around 100-120 sales per month regardless of how much i have listed.

I generally try and list up more than i see and increase my number of listings... but i do not see any changes in the number of items i sell per month regardless

makes me wonder if i go nuts and list twice what i have now (so 1200 listings) will i sell double?

somehow i doubt it
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"invisible" sales caps and store subscription levels

saarzi
Community Member

I spoke about this in another thread - two employees have actually spilled the dirt, and when the CEO himself was questioned he also inadvertantly admitted it.

 

I started with 50 items per month. Increased to 200 items per month - NO DIFFERENCE in sales. The monthly average (number of items, therefore $$ as well),  is the same as when i only listed 50 items.

 

Its known Ebay has contracts with larger sellers / well known companies - all companies do this, its normal business. However, the reasoning behind these invisible caps (throttling), is so they can forfil these contracts with these sellers - they promise them a minimum amount of sales per month. Big brands and well known companies attract customers - its in their best interest to get big companies on board, for that and many other reasons.

 

They do this by throttling smaller sellers. That is, they limit the amount of traffic going to their listings. Thats why youll get a few days and sell a whole bunch, then a week of nothing.

 

Is it illegal?  If it went to court, Ebay would be in a whole bunch of trouble, possible criminally, but they would also probably have to pay out a heck of a lot of sellers. There is another company who did similar whose executives are now in jail (cant for the life of me remember the name lol google it). 

 

My previous posts had replies like "why would they do that - makes no sense" and "but surely any sale is a good sale - they all make money for Ebay" - smaller sellers have no clue about business or how big businesses become big businesses and actually make money. They arent going to do anything because they dont know, and think they cant, or its too much effort.

 

Nothing is going to happen for a looonngggggg time. At least some talk about it is starting (really started mid last year).

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"invisible" sales caps and store subscription levels

saarzi
Community Member

More info HERE too

 

HERE

 

I have heard of one seller who made a script (against Ebays policy, obviously they dont want to be caught out) to monitor traffic, limits etc on their listings and confronted Ebay with evidence of throttling -  Ebay backed down and removed any throttling from their account - they are now doing EXTREMELY well on Ebay... 

 

 

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"invisible" sales caps and store subscription levels

Anonymous
Not applicable

sounds dumb, why would Ebay reduce its life blood by limiting traffic? 

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"invisible" sales caps and store subscription levels

They limit the amount of traffic going to the listings of smaller sellers to funnel them to the larger sellers to fill contracts. Not to Ebay in general. lol

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