on 11-12-2014 08:57 AM
I have had a puchase from an international buyer. I am now very weary of the new policy from the 1st of November, if the buyer does not receive the item in time, or damaged that I have to refund the item and postage costs.
The postage costs for this item is nearly $100.
I would love to know what fellow ebays think?
Thanks
on 11-12-2014 09:09 AM
on 11-12-2014 09:18 AM
What was the item Number ? If you cancel the transaction and the buyer doesn't agree to it, you will get a Defect for Christmas.
on 11-12-2014 09:18 AM
damned if you do, damned if you don't
if the seller cancels a transaction = defect
if item damaged or not as described = defect
Does the buyer realise that postage will be $100? Maybe he wishes to cancel the transaction = buyer changed mind = no defect.
on 11-12-2014 09:24 AM
This whole new policy sucks!
I have cancelled the order, which I have never had to do. It is so dissapointing. I sell vintage items, a lot of international buyer are interested in some of my items, such as Ghettoblasters or early laptops.
I posted a Ghettoblaster earlier this year to Russia, and postage cost $265.
It is way to risky now with the refund policy, which means, I have now lost potential buyers.
I have also done revised "bulk listing" and had to edit all of my listings to "no international postage"
Thanks Ebay!
on 11-12-2014 09:27 AM
Item number: 331406532959
on 11-12-2014 09:30 AM
For a lot of International buyers even before the policy changed in November proof of delivery was already required (and not just proof of postage) so there really hasn't been any changes there for a lot of International transactions.
If you are sending items overseas make sure you send using a trackable service and with sufficient insurance coverage in case the parcel goes astray.
on 11-12-2014 09:33 AM
If you're no longer offering international post make sure you also block buyers with overseas postage addresses.
My eBay > Account > Site Preferences > Buyer Requirements >
Block buyers whose primary postage address is in a location I don't post to. |
on 11-12-2014 09:40 AM
Yogi Bear Game, shouldn't be too difficult to send OS. You accepted the Best Offer price, so you really should procede with the sale if the buyer is aware of the postage cost involved IMO. Lots of Padding around the Box, stop the Pieces from rattling around etc, Padded Bag for extra security. I really can't see a reason why not.
on 11-12-2014 09:54 AM
I have thought about it, and the buyer has excellent feed back, and I would love to post it. They bought it at the asking price, and did not put in an offer.
I would love to send this item, but I can't risk loosing a bit under $100 for postage incase of postage delays due to the Christmas period.
I'm also very tthorough in making sure my items are packaged well.
If I get my first negative feed back, I will just have to live with it.
Thanks for everyones input.