Hi, this is one of the main reasons I powered down (closed) my 'Power Selling Account' as Feebays policys were making it harder to sell my collectables overseas and I could not reach potential buyers.I now only sell a few post only items (Australia only) and Pick-up only items (Melbourne only ) using Feebay, but without a Power Selling account.
As an alternative, the bulk of my listings are with another online site, which accomodates Collectable sellers very nicely, available worldwide, including Australia, with less commission and no commission on postage, and no Feebay 6 month get out of jail free card.My listing Policy clearly states to overseas buyers that full refunds are given, but the item must be returned with signature on delivery service at the buyers expense.Both outlets are now on 'Holiday mode' as the silly season is upon us and I take a back seat at this time, and holidays myself.
The fee on postage alone, when sending items overseas thru Feebay was the last straw, let alone the 6 month free money back return policy
My overseas listings state that the items are sent by signature required service on arrival for items up to 1 kg (registered post) , the larger items have tracking & signature (over 1 kg), this is non negotiable , and all buyers can check the postage before buying.Further more they are advised that any extra fees (customs/bio security etc are their responsibility).I never send any items by standard 'Airmail' anymore.
Unfortunately I had to bail out of Feebay.
It is my business who I sell to, where, and more importantly how, and I am not prepared to let Feebay dictate the terms of my business trading, to such an extent that it would have a detriment on sales and growth of my business.
I got off the old (Tug) boat Ebay and jumped on board the SS Betsy and have never been happier !
My business model could not accomodate Feebay as a primary provider for internet sales.
All the best with your future endeavours.
