sick of ebayers wasting my time

Something has to be done about newly signed up ebayers who bid on items and dont pay. As soon as I see an ebayer with zero feedback wins my item I know it spells trouble.

 

A buyer bought my item over a week ago and Ive never heard from them so I filed an unpaid item dispute.

I will never understand why some ebayers bid and you dont hear from them,now I have to relist and go through the same stuff again.

 

Hope ebay does something about this,and its not the first time its happened.

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Re: sick of ebayers wasting my time

Simple.

Set your blocks.

Block those with zero feedback and not phone verified.

Block those with 2 or more unpaid item strikes.

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Re: sick of ebayers wasting my time

I have had NPBs from 0 feedback buyers; from 100 feedback buyers; even a 1000+ feedback buyer.

 

How do you determine that somebody with 0 feedback is a NPB? I will guess that you started with approximately 0 feedback. Or is that different?

 

Open the case, close it when you can, relist. Simple.

 

There are ways to screen buyers, but you would obviously know them, so I won't insult you by pointing them out.

 

Just a hint - if you offer bank deposit as a payment method the buyer doesn't necessarily have to go through checkout to utilise it. Have you checked your bank? They have possibly paid.

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Re: sick of ebayers wasting my time

I will double check all my settings,Im convinced I restricted the 0 feedbacks. Yes I had 0 feedback once but I was a seller and Ive been honest and pay as soon as I buy something. Thanks for everyones response 🙂

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Re: sick of ebayers wasting my time

I have not found zero feedback buyers any more or less likely not to pay straight away, quite the reverse in fact. sometimes the newbies get in a bit of a tangle but an offer of help often smoothes the way and they are grateful enough to become repeat buyers. I have not yet seen any increase in the percentage of non payers who never pay, I find the vast majority pay before a dispute is closed and for the very ocassional one who doesn't even some of those get in touch a couple of weeks later asking if they can still pay and get the strike removed.

 

I don't look on it as any great waste of time, it only takes a few seconds to open a dispute and then close it again after the 4 days is up, that is only a few seconds moret han if the item hadn't sold in the first place so it really doesn't bother me one bit. Just part of running a business which will not run entirely smoothly where ever you are trading and whatever you are selling.

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Message 5 of 9
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Re: sick of ebayers wasting my time

It's just part of eBay. You can't make people pay just as buyers can't make sellers sell when the cancel there auctions. Yes it wastes people's time but there is not much that can be done bout it.
When life gives you lemons.
Squeeze them into people's eyes
Message 6 of 9
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Re: sick of ebayers wasting my time

This year I have had more non-payers than ever before. 

 

This includes a small number of new users that bid, yet did not pay or contact - as I have the unverified by phone block in place I have never really bothered me if bidders were new to ebay, however when I pulled the contact details and rang the contact numbers provided both were numbers that I was unable to achieve a connecting call on, now that concerns me.       

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Re: sick of ebayers wasting my time

Yes we are having trouble with 0-FB buyers as well. Not only on auction wins but buying BIN items and still never paying.

We just give them all the usual reminders and after 10-days open a case and move on. 

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Re: sick of ebayers wasting my time

Gee if I had bid on one or more of your items last weekend U would have been having a heart problem, as I was using my new ID with no feedback - the 3 sellers I bought from didn't seem to worry about my 0 feedback.

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